{"id":11406,"date":"2013-10-05T11:20:14","date_gmt":"2013-10-05T09:20:14","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=11406"},"modified":"2013-10-05T21:47:17","modified_gmt":"2013-10-05T19:47:17","slug":"nedovolal-se-na-zachranku-a-zemrel-telefonica-vinu-odmita","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=11406","title":{"rendered":"Nedovolal se na z\u00e1chranku a zem\u0159el. Telefonica vinu odm\u00edt\u00e1"},"content":{"rendered":"<p><strong>V Mari\u00e1nsk\u00fdch L\u00e1zn\u00edch nepro\u0161ly dva telefonick\u00e9 hovory na linku 155. Mu\u017e se tak nedovolal na z\u00e1chrannou slu\u017ebu. Tu povolala a\u017e jedna z m\u00edstn\u00edch l\u00e9ka\u0159ek. Z\u00e1chranka ale u\u017e k pacientovi p\u0159ijela pozd\u011b. Telef\u00f3nica, kter\u00e1 zaji\u0161\u0165uje provoz linky, ale vinu odm\u00edt\u00e1.<!--more--><\/strong><\/p>\n<p>V Mari\u00e1nsk\u00fdch L\u00e1zn\u00edch nepro\u0161ly dva telefonick\u00e9 hovory na linku 155. Star\u0161\u00ed mu\u017e, kter\u00fd si cht\u011bl zavolat pomoc, se tak nedovolal na z\u00e1chranku. Tu povolala a\u017e jedna z m\u00edstn\u00edch l\u00e9ka\u0159ek.<\/p>\n<p>P\u0159esto\u017ee jej z\u00e1chran\u00e1\u0159i resuscitovali, asi p\u011btasedmdes\u00e1tilet\u00fd mu\u017e zem\u0159el, \u0159ekl \u0159editel Zdravotnick\u00e9 z\u00e1chrann\u00e9 slu\u017eby Karlovarsk\u00e9ho kraje Roman S\u00fdkora. Tvrd\u00ed, \u017ee technika na jej\u00ed stran\u011b byla v po\u0159\u00e1dku.<\/p>\n<p>&#8222;Telef\u00f3nica, kter\u00e1 zaji\u0161\u0165uje provoz linky 155, ale \u017e\u00e1dn\u00fd v\u00fdpadek s\u00edt\u011b nezaznamenala,&#8220; \u0159ekl jej\u00ed mluv\u010d\u00ed Hany Farghali.<\/p>\n<p>&#8222;Velmi d\u016fkladn\u011b jsme prozkoumali, zda nemohla b\u00fdt technick\u00e1 z\u00e1vada v\u00fdpadku linky zp\u016fsobena na stran\u011b zdravotnick\u00e9 z\u00e1chrann\u00e9 slu\u017eby. Informatici v\u0161e prov\u011b\u0159ili a garantuj\u00ed stoprocentn\u00ed funk\u010dnost koncov\u00fdch za\u0159\u00edzen\u00ed v na\u0161em opera\u010dn\u00edm st\u0159edisku, kter\u00e9 p\u0159ij\u00edm\u00e1 t\u00eds\u0148ov\u00e1 vol\u00e1n\u00ed. Obr\u00e1tili jsme se proto na telefonn\u00edho oper\u00e1tora, kter\u00fd potvrdil, \u017ee v inkriminovan\u00e9 dob\u011b nepro\u0161ly na lince 155 dva telefonn\u00ed hovory,&#8220; sd\u011blil v\u0161ak \u0159editel z\u00e1chranky S\u00fdkora.<\/p>\n<p>Pacient, kter\u00fd trp\u011bl chronick\u00fdm onemocn\u011bn\u00edm a byl ve \u0161patn\u00e9 zdravotn\u00edm stavu, nakonec zavolal m\u00edstn\u00ed l\u00e9ka\u0159ku, kter\u00e1 pak kontaktovala z\u00e1chrannou slu\u017ebu p\u0159es jin\u00e9 telefonn\u00ed \u010d\u00edslo.<\/p>\n<p>Podle Farghaliho sice nen\u00ed mo\u017en\u00e9 zcela vylou\u010dit technick\u00fd nedostatek, ale pravd\u011bpodobnost, \u017ee by se \u010dlov\u011bk nedovolal na linku 155, je velmi mal\u00e1. &#8222;I kdyby nebyla v tu chv\u00edli s\u00ed\u0165 jednoho oper\u00e1tora dostupn\u00e1, telefon se u linky 155 automaticky p\u0159ipoj\u00ed na jinou s\u00ed\u0165,&#8220; vysv\u011btlil Farghali. Jak doplnil, jak\u00fdkoliv probl\u00e9m na lince 155 oper\u00e1tor ihned zaregistruje a informuje o v\u00fdpadku. V p\u00e1tek ale \u017e\u00e1dn\u00e1 porucha v oblasti Mari\u00e1nsk\u00fdch L\u00e1zn\u00ed nebyla. Podle Farghaliho bude firma se z\u00e1chrannou slu\u017ebou pro\u0161et\u0159ovat, co se vlastn\u011b stalo a kde mohla chyba vzniknout.<\/p>\n<p>Telef\u00f3nica potvrdila, \u017ee skute\u010dn\u011b dva hovory na linku 155 nepro\u0161ly. &#8222;Byly to dva hovory ze s\u00edt\u00ed jin\u00fdch oper\u00e1tor\u016f a byly zhruba hodinu od sebe. Jeden z pevn\u00e9 s\u00edt\u011b, druh\u00fd z mobiln\u00ed. Na stran\u011b O2 tak podle v\u0161eho k jak\u00e9mukoli v\u00fdpadku nedo\u0161lo. &#8222;Nab\u00eddneme plnou sou\u010dinost p\u0159i zji\u0161\u0165ov\u00e1n\u00ed, pro\u010d k probl\u00e9m\u016fm do\u0161lo,&#8220; dodal Farghali<\/p>\n<p>Podle S\u00fdkory jde o politov\u00e1n\u00edhodnou ud\u00e1lost. &#8222;Bude asi komplikovan\u00e9 zjistit, kde v s\u00edt\u00ed k v\u00fdpadku do\u0161lo. Obr\u00e1t\u00edme se na v\u0161echny oper\u00e1tory a v\u0161echny, kte\u0159\u00ed telefonn\u00ed linky zaji\u0161\u0165uj\u00ed, aby zjistili, kde se stala chyba. Porad\u00edme se i s pr\u00e1vn\u00edky,&#8220; uvedl S\u00fdkora. Veden\u00ed zdravotnick\u00e9 z\u00e1chrann\u00e9 slu\u017eby bude v souvislosti s touto mimo\u0159\u00e1dnou ud\u00e1lost\u00ed po\u017eadovat ofici\u00e1ln\u00ed stanovisko telefonn\u00edho oper\u00e1tora.<\/p>\n<p>Z\u00e1chrann\u00e1 slu\u017eba v dob\u011b, kdy se pacient \u00fadajn\u011b nedovolal, norm\u00e1ln\u011b pracovala. Ostatn\u00ed linky fungovaly norm\u00e1ln\u011b. &#8222;Mo\u017en\u00e1, kdyby zavolal na 112, tak by hovor pro\u0161el,&#8220; doplnil S\u00fdkora.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>V Mari\u00e1nsk\u00fdch L\u00e1zn\u00edch nepro\u0161ly dva telefonick\u00e9 hovory na linku 155. Mu\u017e se tak nedovolal na z\u00e1chrannou slu\u017ebu. Tu povolala a\u017e jedna z m\u00edstn\u00edch l\u00e9ka\u0159ek. Z\u00e1chranka <a class=\"mh-excerpt-more\" href=\"https:\/\/www.invarena.cz\/?p=11406\" title=\"Nedovolal se na z\u00e1chranku a zem\u0159el. Telefonica vinu odm\u00edt\u00e1\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-11406","post","type-post","status-publish","format-standard","hentry","category-spolecnost"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/11406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11406"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/11406\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}