{"id":15665,"date":"2014-04-11T09:27:46","date_gmt":"2014-04-11T07:27:46","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=15665"},"modified":"2014-04-11T09:27:46","modified_gmt":"2014-04-11T07:27:46","slug":"brnknul-jsem-o-kvetinac-a-tento-zazitek-mi-umoznil-pochopit-bezbarierovost","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=15665","title":{"rendered":"Brnknul jsem o kv\u011btin\u00e1\u010d a tento z\u00e1\u017eitek mi umo\u017enil pochopit bezbari\u00e9rovost"},"content":{"rendered":"

Nejvy\u0161\u0161\u00ed mana\u017ee\u0159i \u010cesk\u00e9 spo\u0159itelny se zapojuj\u00ed do vytv\u00e1\u0159en\u00ed bezbari\u00e9rov\u00e9 banky. Nev\u00e1haj\u00ed p\u0159itom vyzkou\u0161et si roli handicapovan\u00fdch. „Pouze osobn\u00ed zku\u0161enost toti\u017e umo\u017en\u00ed pochopit skute\u010dn\u00e9 pot\u0159eby handicapovan\u00fdch a hledat optim\u00e1ln\u00ed \u0159e\u0161en\u00ed,“ vysv\u011btluje Ji\u0159\u00ed \u0160korvaga, \u010dlen p\u0159edstavenstva \u010cesk\u00e9 spo\u0159itelny.<\/strong> <\/p>\n

– Dovedete si p\u0159edstavit, \u017ee byste se musel s\u00e1m vyrovnat s n\u011bjak\u00fdm posti\u017een\u00edm a d\u00e1le vykon\u00e1val svou st\u00e1vaj\u00edc\u00ed pr\u00e1ci?<\/strong><\/p>\n

Podobnou zku\u0161enost, by\u0165 nane\u010disto, jsem za\u017eil. Zkou\u0161el jsem se nap\u0159\u00edklad dostat do pr\u00e1ce se zav\u00e1zan\u00fdma o\u010dima a s b\u00edlou hol\u00ed \u2013 od v\u00fdstupu z metra ke sv\u00e9mu stolu. Je to cesta, kterou chod\u00edm patn\u00e1ct let a m\u011bl bych ji um\u011bt se zav\u0159en\u00fdma o\u010dima, jen\u017ee j\u00e1 jsem se zhruba po deseti metrech ch\u016fze ztratil\u2026<\/p>\n

– Ztratil?<\/strong><\/p>\n

Brnknul jsem cestou o kv\u011btin\u00e1\u010d, to m\u011b nasm\u011brovalo m\u00edrn\u011b jinam, a m\u011b to pak st\u00e1lo hodn\u011b stresu, ne\u017e jsem se dostal ke vchodu do budovy. Tento z\u00e1\u017eitek, m\u00e1 osobn\u00ed zku\u0161enost, mi vlastn\u011b velmi osv\u011btlila, \u017ee v\u011bci, kter\u00e9 v oblasti bezbari\u00e9rov\u00fdch p\u0159\u00edstup\u016f realizujeme, jsou skute\u010dn\u011b pot\u0159ebn\u00e9.<\/p>\n

– P\u0159edpokl\u00e1d\u00e1m, \u017ee odstranit kv\u011btin\u00e1\u010de z cesty nesta\u010d\u00ed\u2026<\/strong><\/p>\n

Nesta\u010d\u00ed odstra\u0148ovat pouze fyzick\u00e9 bari\u00e9ry, d\u016fle\u017eit\u00fd je i spr\u00e1vn\u00fd p\u0159istup na\u0161ich zam\u011bstnanc\u016f. T\u00edm, \u017ee se u\u010d\u00edte n\u011bjak\u00fdm zp\u016fsobem pom\u00e1hat lidem s handicapem, rozv\u00edj\u00edte obecn\u011b svou schopnost empatie, schopnost naslouchat lidem a jejich pot\u0159eb\u00e1m. A v oblasti bankovn\u00edch slu\u017eeb, kter\u00e9 jsou \u2013 navzdory tomuto digit\u00e1ln\u00edm v\u011bku \u2013 zalo\u017eeny na interakci dvou lid\u00ed, na schopnosti vc\u00edtit se do toho druh\u00e9ho opravdu z\u00e1le\u017e\u00ed. I proto v\u00edt\u00e1m tahle \u0161kolen\u00ed zam\u011bstnanc\u016f.<\/p>\n

– A maj\u00ed o n\u011b zam\u011bstnanci z\u00e1jem?<\/strong><\/p>\n

Ch\u00e1pu pocity lid\u00ed, kter\u00fdm se na dvoudenn\u00ed \u0161kolen\u00ed nechce j\u00edt. \u0158eknou si, \u017ee je to ztr\u00e1ta \u010dasu, \u017ee stejn\u011b v\u0161e u\u017e v\u011bd\u00ed. Ale uji\u0161\u0165uji v\u00e1s, \u017ee ve skute\u010dnosti toho v\u00edte mnohem m\u00e9n\u011b, ne\u017e jste mysleli. S\u00e1m jsem to na sob\u011b za\u017eil. Tak\u00e9 mi do\u0161lo, \u017ee rozsah handicap\u016f je mnohem \u0161ir\u0161\u00ed. Nen\u00ed to jen posti\u017een\u00ed zraku \u010di omezen\u00ed pohybu, ale v n\u011b\u010dem handicapovan\u00fd je vlastn\u011b ka\u017ed\u00fd z n\u00e1s a v\u0161ichni se m\u016f\u017eeme dostat do situace, kdy jsme oproti v\u011bt\u0161in\u011b znev\u00fdhodn\u011bni.<\/p>\n

– ** Toto konkr\u00e9tn\u00ed \u0161kolen\u00ed v\u00e1m umo\u017e\u0148uje z\u00edskat ozna\u010den\u00ed P\u0159\u00e1telsk\u00e9 m\u00edsto. Co to vlastn\u011b je?<\/strong><\/p>\n

P\u0159\u00e1telsk\u00e9 m\u00edsto je zna\u010dka, kter\u00e1 se vztahuje ke konkr\u00e9tn\u00edmu m\u00edstu, tedy pobo\u010dce, je\u017e je bezbari\u00e9rov\u00e1 a jej\u00ed zam\u011bstnanci pro\u0161li \u0161kolen\u00edm, jak p\u0159istupovat k lidem s handicapy i \u0161kolen\u00edm prvn\u00ed pomoci \u2013 zkr\u00e1tka splnila p\u0159\u00edsn\u00e9 podm\u00ednky \u010cesk\u00e9ho \u010derven\u00e9ho k\u0159\u00ed\u017ee. Nicm\u00e9n\u011b, v\u0161echny na\u0161e pobo\u010dky by m\u011bly b\u00fdt bezbari\u00e9rov\u00e9 a p\u0159\u00e1telsk\u00e9 \u2013 a\u0165 u\u017e s certifik\u00e1tem, nebo ne. My chceme b\u00fdt v\u016f\u010di lidem bezbari\u00e9rov\u00ed v ka\u017ed\u00e9m ohledu.<\/p>\n

– Mohou handicapovan\u00ed u v\u00e1s z\u00edskat pr\u00e1ci?<\/strong><\/p>\n

Ano, i tady jsme velmi aktivn\u00ed. Pr\u00e1v\u011b prov\u00e1d\u00edme audit pracovn\u00edch pozic a m\u00edst, abychom v\u011bd\u011bli, co konkr\u00e9tn\u011b m\u016f\u017eeme na trhu pr\u00e1ce nab\u00eddnout. Nap\u0159\u00edklad na\u0161e pracovi\u0161t\u011b v Pardubic\u00edch je pln\u011b bezbari\u00e9rov\u00e9 a nov\u00e9 kolegy pr\u00e1v\u011b hled\u00e1me. Zapojujeme se tak\u00e9 do program\u016f, kter\u00e9 nap\u0159\u00edklad formou st\u00e1\u017e\u00ed umo\u017en\u00ed lidem s handicapem uk\u00e1zat, jak na\u0161e banka funguje, co od n\u00ed mohou cht\u00edt, a \u017ee samoz\u0159ejm\u011b u n\u00e1s mohou i pracovat. T\u00edm z\u00e1rove\u0148 dokazujeme na\u0161im zam\u011bstnanc\u016fm, \u017ee m\u00edt n\u011bjak\u00fd handicap nemus\u00ed znamenat omezen\u00ed pracovn\u00edho v\u00fdkonu.<\/p>\n

– Odborn\u00e1 ve\u0159ejnost oce\u0148uje, \u017ee aktivn\u011b spolupracujete s organizacemi, kter\u00e9 lidi s handicapem zastupuj\u00ed. V \u010dem je to p\u0159\u00ednosn\u00e9?<\/strong><\/p>\n

Jsou n\u00e1m schopni zprost\u0159edkovat vhled do sv\u011bta pot\u0159eb lid\u00ed s handicapem, a to mnohem l\u00e9pe, ne\u017e bychom kdy dok\u00e1zali my sami. Dokonce jsme n\u011bkter\u00e9 na\u0161e \u010dinnosti na jejich doporu\u010den\u00ed utlumili \u010di je p\u0159estali rozv\u00edjet.<\/p>\n

– Takov\u00fdch organizac\u00ed je ov\u0161em spousta, nepanuje mezi nimi rivalita?<\/strong><\/p>\n

I v t\u00e9to oblasti se st\u00e1v\u00e1, \u017ee dv\u011b organizace zastupuj\u00edc\u00ed stejnou skupinu handicapovan\u00fdch, navrhuj\u00ed odli\u0161n\u00e1 \u0159e\u0161en\u00ed. Oce\u0148uji na nich v\u0161ak, \u017ee si v\u017edy \u0159eknou, co konkr\u00e9tn\u011b pot\u0159ebuj\u00ed a pro\u010d.<\/p>\n

– P\u0159ed n\u011bkolika dny jste ozn\u00e1mili, \u017ee na 26 pobo\u010dk\u00e1ch pilotujete novou slu\u017ebu eScribe, tzv. onlinov\u00fd p\u0159epis pro lidi s poruchou sluchu. Jak to funguje?<\/strong><\/p>\n

Prost\u0159ednictv\u00edm speci\u00e1ln\u00ed aplikace se na pobo\u010dce spoj\u00edme s p\u0159episovac\u00edm centrem, kter\u00e9 klientovi na tabletu de facto simult\u00e1nn\u011b zprost\u0159edkuje to, co mu bank\u00e9\u0159 \u0159\u00edk\u00e1. T\u00edm odpad\u00e1 neefektivn\u00ed a zdlouhav\u00e9 dopisov\u00e1n\u00ed si s klientem na pap\u00edru a zejm\u00e9na oboustrann\u00e1 frustrace z p\u0159\u00edpadn\u00e9ho nedorozum\u011bn\u00ed. Mus\u00edm \u0159\u00edct, \u017ee mn\u011b se na tom moc l\u00edb\u00ed pr\u00e1v\u011b nasazen\u00ed modern\u00ed technologie do sv\u011bta mezilidsk\u00e9 interakce.<\/p>\n

– Kam sm\u011b\u0159uj\u00ed vize \u010cesk\u00e9 spo\u0159itelny o bezbari\u00e9rov\u00e9m p\u0159\u00edstupu?<\/strong><\/p>\n

Intenzivn\u011b se zam\u00fd\u0161l\u00edme nad na\u0161\u00ed novodobou soci\u00e1ln\u00ed funkc\u00ed, a to v cel\u00e9 Erste. Samoz\u0159ejm\u011b, \u017ee d\u00e1v\u00e1me spoustu pen\u011bz na charitativn\u00ed a sponzoringov\u00e9 projekty, ale vymyslet n\u011bco se soci\u00e1ln\u00edm aspektem, co se p\u0159\u00edmo t\u00fdk\u00e1 na\u0161\u00ed hlavn\u00ed \u010dinnosti podnik\u00e1n\u00ed, tedy bankovnictv\u00ed, je mnohem t\u011b\u017e\u0161\u00ed, ne\u017e jsme si na po\u010d\u00e1tku mysleli.<\/p>\n

– M\u016f\u017eete ty \u00favahy v\u00edce rozv\u00e9st?<\/strong><\/p>\n

P\u0159em\u00fd\u0161l\u00edme o r\u016fzn\u00fdch skupin\u00e1ch handicapovan\u00fdch \u010di soci\u00e1ln\u011b vylou\u010den\u00fdch lid\u00ed, pro kter\u00e9 bychom mohli provozovat \u0159ekn\u011bme neziskov\u00e9 bankovnictv\u00ed na trvale udr\u017eiteln\u00e9 b\u00e1zi. Pilotn\u00ed projekt chceme spustit nejd\u0159\u00edve na Slovensku a pod\u00edlej\u00ed se na n\u011bm i na\u0161i zam\u011bstnanci. Nem\u00e1me v\u0161ak ambici vy\u0159e\u0161it v\u0161echny soci\u00e1ln\u00ed probl\u00e9my sv\u011bta, ale zakousnout se do oblasti, kde budeme velmi prosp\u011b\u0161n\u00ed a tak\u00e9 velmi erudovan\u00ed.<\/p>\n

– To v\u0161ak bude vy\u017eadovat nejen finan\u010dn\u00ed investice\u2026<\/strong><\/p>\n

To je pravda, av\u0161ak od na\u0161\u00ed zna\u010dky, kter\u00e1 je historicky spjat\u00e1 s pojmy, jako je vz\u00e1jemnost, d\u016fv\u011bra, pomoc v m\u00edst\u011b, kde p\u016fsob\u00edme, a soci\u00e1lnost, se n\u00e1vaznost na tuto tradici tak trochu o\u010dek\u00e1v\u00e1.<\/p>\n

http:\/\/www.hn.iHNed.cz\/ <\/a><\/p>\n

Hospod\u00e1\u0159sk\u00e9 noviny<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Nejvy\u0161\u0161\u00ed mana\u017ee\u0159i \u010cesk\u00e9 spo\u0159itelny se zapojuj\u00ed do vytv\u00e1\u0159en\u00ed bezbari\u00e9rov\u00e9 banky. Nev\u00e1haj\u00ed p\u0159itom vyzkou\u0161et si roli handicapovan\u00fdch. „Pouze osobn\u00ed zku\u0161enost toti\u017e umo\u017en\u00ed pochopit skute\u010dn\u00e9 pot\u0159eby handicapovan\u00fdch […]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":14151,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-15665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rozhovory"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/15665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15665"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/15665\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/14151"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}