{"id":16100,"date":"2014-05-12T20:30:32","date_gmt":"2014-05-12T18:30:32","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=16100"},"modified":"2014-05-14T11:02:39","modified_gmt":"2014-05-14T09:02:39","slug":"hotely-bezbarierove-jsou-ale-jsou-drahe","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=16100","title":{"rendered":"Hotely bezbari\u00e9rov\u00e9 jsou, ale drah\u00e9"},"content":{"rendered":"

Handicapovan\u00ed si v sou\u010dasn\u00e9 dob\u011b cht\u011bj\u00ed u\u017e\u00edvat \u017eivota stejn\u011b tak jako zdrav\u00ed lid\u00e9. Mezi z\u00e1\u017eitky pat\u0159\u00ed i bezstarostn\u00e1 dovolen\u00e1 u mo\u0159e. P\u0159\u00edmo na handicapovan\u00e9 se v \u010cR specializuje pouze cestovn\u00ed agentura Bezbatour. Na jej\u00ed \u010dinnost a nab\u00eddku jsme se zeptali mluv\u010d\u00ed agentury Kate\u0159iny Grausov\u00e9.<\/strong>
\n
\nJak\u00e9 zaj\u00edmav\u00e9 destinace letos handicapovan\u00fdm nab\u00edz\u00edte?<\/strong>
\nV leto\u0161n\u00edm roce jsou asi nejzaj\u00edmav\u011bj\u0161\u00ed destinac\u00ed Bale\u00e1rsk\u00e9 ostrovy. Klasikou, pro n\u00e1s ale nov\u011b zmapovanou, je Chorvatsko. Klient\u016fm je\u0161t\u011b v t\u00e9to sez\u00f3n\u011b nab\u00eddneme \u0158ecko a It\u00e1lii.<\/p>\n

Je v p\u0159\u00edmo\u0159sk\u00fdch zem\u00edch sna\u017e\u0161\u00ed nal\u00e9zt bezbari\u00e9rov\u00e9 rekrea\u010dn\u00ed objekty ne\u017e v \u010cR?<\/strong>
\nNen\u00ed to snaz\u0161\u00ed. Je to mnohdy mraven\u010d\u00ed pr\u00e1ce. Ale nen\u00ed to ani t\u011b\u017e\u0161\u00ed. Bezbari\u00e9rov\u00e9 objekty u mo\u0159e jsou.
\nPro na\u0161eho klienta v\u0161ak ve v\u00fdb\u011bru dovolen\u00e9 hraj\u00ed d\u016fle\u017eitou roli i mnoh\u00e9 jin\u00e9 faktory. Chce v\u011bd\u011bt nejen to, zda ubytovac\u00ed kapacita je bezbari\u00e9rov\u00e1, tj. nejen \u017ee m\u00e1 \u201ebezbari\u00e9rov\u00fd p\u0159\u00edstup\u201c, jak deklaruj\u00ed mnoh\u00e9 cestovn\u00ed kancel\u00e1\u0159e, ale \u017ee se dostane i do koupelny, \u010di oto\u010d\u00ed v p\u0159eds\u00edni pokoje. D\u00e1le nap\u0159. zda m\u016f\u017ee m\u00edt k dispozici r\u016fzn\u00e9 kompenza\u010dn\u00ed pom\u016fcky, \u010di zda je mo\u017en\u00e9 pod postel zajet se zved\u00e1kem. Klienti d\u00e1le cht\u011bj\u00ed v\u011bd\u011bt, jak a jestli je uzp\u016fsoben\u00fd vstup do mo\u0159e, zda je hotelov\u00fd baz\u00e9n vybaven zvedac\u00edm za\u0159\u00edzen\u00edm, nebo alespo\u0148 je mo\u017en\u00e9 se do n\u011bj dostat s dopomoc\u00ed. Dne\u0161n\u00ed klienti cht\u011bj\u00ed v\u011bd\u011bt, kter\u00e9 restaurace v okol\u00ed jsou bezbari\u00e9rov\u00e9 a kam se mohou se sv\u00fdm handicapem vydat na v\u00fdlet. P\u0159ed t\u00edm rovn\u011b\u017e \u0159e\u0161\u00edme bezbari\u00e9rovou dopravu a transfery do hotel\u016f. Naj\u00edt bezbari\u00e9rov\u00e9 ubytov\u00e1n\u00ed b\u00fdv\u00e1 to nejjednodu\u0161\u0161\u00ed.
\nP\u0159esto p\u0159ece jenom na jeden \u201eprobl\u00e9m\u201c nar\u00e1\u017e\u00edme, ale ten je stejn\u00fd v\u0161ude.. Drtiv\u00e1 v\u011bt\u0161ina bezbari\u00e9rov\u00fdch kapacit jsou nov\u011b zrekonstruovan\u00e9 hotely o 4 hv\u011bzdi\u010dk\u00e1ch a v\u00fd\u0161e \u2013 tedy pat\u0159\u00ed mezi ty dra\u017e\u0161\u00ed \u2026Nav\u00edc ka\u017ed\u00fd z hotel\u016f disponuje max. 2-3 bezbari\u00e9rov\u00fdmi pokoji a my chceme vozit z \u010cR cel\u00e9 z\u00e1jezdy. Hotel\u016f, kter\u00e9 maj\u00ed bez. pokoj\u016f v\u00edce, je jako \u0161afr\u00e1nu a v\u011bt\u0161inou jsou velmi rychle vyprodan\u00e9. Takov\u00e9 oby\u010dejn\u00e9 \u201elast minute\u201c, na kter\u00e9 jsme v \u010cR zvykl\u00ed, v podstat\u011b neexistuje.
\nLevn\u011bj\u0161\u00ed ubytov\u00e1n\u00ed pak v\u017edy postr\u00e1d\u00e1 ur\u010dit\u00fd prvek bezbari\u00e9rovosti. Nej\u010dast\u011bji v zahrani\u010d\u00ed nar\u00e1\u017e\u00edme na \u00fazk\u00e9 dve\u0159e do koupelny, p\u0159es kter\u00e9 se s voz\u00edkem prost\u011b nedostanete. Snadno vy\u0159e\u0161iteln\u00e1 z\u00e1le\u017eitost, \u0159eknete si, ale my v\u011bt\u0161inou sly\u0161\u00edme st\u00e1le stejnou p\u00edsni\u010dku: \u201ca\u017e k n\u00e1m budete vozit z\u00e1stupy klient\u016f, tak my to zm\u011bn\u00edme\u201c a my na to jen m\u016f\u017eeme nev\u011b\u0159\u00edcn\u011b kroutit hlavou a odpov\u00eddat \u201cale my k v\u00e1m p\u0159ece m\u016f\u017eeme vozit ty klienty a\u017e po tom, co ty \u00fapravy provedete\u2026\u201c . Ka\u017edop\u00e1dn\u011b se sna\u017e\u00edme drobn\u00e9 \u201enebezba\u201c z\u00e1le\u017eitosti vy\u0159e\u0161it. P\u0159esto se z\u00e1sadn\u011b vyh\u00fdb\u00e1me p\u0159\u00edstupu, nebo p\u0159\u00edmo odpov\u011bdi \u201eto n\u011bjak vy\u0159e\u0161\u00edme\u201c, nebo dokonce \u201etam u\u017e jsme voz\u00ed\u010dk\u00e1\u0159e m\u011bli\u201c \u2013 to jsou toti\u017e odpov\u011bdi, kter\u00e9 usly\u0161\u00edte, pokud budete bezbari\u00e9rovou dovolenou hledat u b\u011b\u017en\u00fdch cestovek. Tyto odpov\u011bdi vedou k obrovsk\u00fdm zklam\u00e1n\u00edm a mnohdy i bezmoci\u2026<\/p>\n

M\u00e1te dostatek klient\u016f, kte\u0159\u00ed d\u00edky v\u00e1m pro\u017eij\u00ed bezstarostnou dovolenou?<\/strong>
\nNa\u0161e klientsk\u00e1 z\u00e1kladna se st\u00e1le roz\u0161i\u0159uje. Nejv\u00edce se pot\u00fdk\u00e1me se ztr\u00e1tou d\u016fv\u011bry ve slu\u017eby cestovn\u00edch kancel\u00e1\u0159\u00ed. Rozum\u00edme tomu, z\u00e1rove\u0148 n\u00e1s moc mrz\u00ed, \u017ee jsme \u201eh\u00e1zeni do jednoho pytle\u201c. Na\u0161e cestovka vznikla pr\u00e1v\u011b z tohoto d\u016fvodu, aby cestovatel\u00e9 se ji\u017e v\u00edce nemuseli pot\u00fdkat s ne\u00fapln\u00fdmi slu\u017ebami, nebo nedostate\u010dn\u00fdmi \u010di n\u011bkdy i vylo\u017een\u011b l\u017eiv\u00fdmi informacemi. Ka\u017edou destinaci nejd\u0159\u00edve n\u011bkdo od n\u00e1s nav\u0161t\u00edv\u00ed, TZV. zmapuje a teprve kdy\u017e m\u00e1me odpov\u011bdi na v\u0161echny ot\u00e1zky, d\u00e1v\u00e1me destinaci do nab\u00eddky. Je\u0161t\u011b je t\u0159eba tak\u00e9 zm\u00ednit, \u017ee mapov\u00e1n\u00ed prov\u00e1d\u00ed v\u017edy \u010dlov\u011bk s posti\u017een\u00edm, kter\u00fd p\u0159esn\u011b v\u00ed, co hled\u00e1. Nejv\u00edce mapuje p\u0159\u00edmo n\u00e1\u0161 zakladatel a \u0159editel Michal Prager, kter\u00fd je s\u00e1m na elektrick\u00e9m voz\u00edku a pokud slu\u017eby odpov\u00eddaj\u00ed jeho pot\u0159eb\u00e1m, v\u00edme, \u017ee je m\u016f\u017eeme bez obav nab\u00eddnout na\u0161im klient\u016fm.<\/p>\n

Kolik handicapovan\u00fdch u\u017e va\u0161e slu\u017eby vyu\u017eilo?<\/strong>
\nKlient\u016f, kte\u0159\u00ed na\u0161ich slu\u017eeb vyu\u017eili jsou stovky, p\u0159esto bychom r\u00e1di, kdyby v\u00fdsledky na\u0161\u00ed pr\u00e1ce p\u0159in\u00e1\u0161ely radost mnohem v\u00edce lidem.<\/p>\n

Jak\u00e9 je o va\u0161\u00ed agentu\u0159e mezi handicapovan\u00fdmi pov\u011bdom\u00ed? U\u017e jste v\u0161eobecn\u011b<\/strong> zn\u00e1m\u00ed?<\/strong>
\nMysl\u00edme, \u017ee ji\u017e jsme se zapsali do pov\u011bdom\u00ed a jsme pom\u011brn\u011b v\u0161eobecn\u011b zn\u00e1m\u00ed. Sv\u011bd\u010d\u00ed o tom n\u00e1v\u0161t\u011bvnost na\u0161ich webov\u00fdch str\u00e1nek s p\u0159\u00edm\u00fdm odkazem, nebo reakce mnoh\u00fdch osob, se kter\u00fdmi se setk\u00e1v\u00e1me p\u0159i jin\u00fdch, ne\u017e obchodn\u00edch p\u0159\u00edle\u017eitostech. P\u0159esto zde st\u00e1le plat\u00ed ur\u010dit\u00e1 odta\u017eitost, nebo mo\u017en\u00e1 ostra\u017eitost a ur\u010dit\u00e1 ned\u016fv\u011bra. Nejv\u00edce n\u00e1m pom\u00e1h\u00e1 setk\u00e1vat se s klienty osobn\u011b p\u0159i r\u016fzn\u00fdch p\u0159edn\u00e1\u0161k\u00e1ch o cestov\u00e1n\u00ed, kdy ukazujeme, kdo jsme a jak svou pr\u00e1ci d\u011bl\u00e1me.<\/p>\n

Ji\u0159\u00ed Marek
\ninvArena<\/p>\n","protected":false},"excerpt":{"rendered":"

Handicapovan\u00ed si v sou\u010dasn\u00e9 dob\u011b cht\u011bj\u00ed u\u017e\u00edvat \u017eivota stejn\u011b tak jako zdrav\u00ed lid\u00e9. Mezi z\u00e1\u017eitky pat\u0159\u00ed i bezstarostn\u00e1 dovolen\u00e1 u mo\u0159e. P\u0159\u00edmo na handicapovan\u00e9 se […]<\/a><\/p>\n<\/div>","protected":false},"author":3,"featured_media":7340,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,9],"tags":[],"class_list":["post-16100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spolecnost","category-zpravy"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/16100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16100"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/16100\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/7340"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}