{"id":16224,"date":"2014-05-21T12:23:55","date_gmt":"2014-05-21T10:23:55","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=16224"},"modified":"2019-07-29T16:49:40","modified_gmt":"2019-07-29T14:49:40","slug":"jake-sluzby-nabizeji-cestovni-kancelare-handicapovanym","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=16224","title":{"rendered":"Jak\u00e9 slu\u017eby nab\u00edzej\u00ed cestovn\u00ed kancel\u00e1\u0159e handicapovan\u00fdm?"},"content":{"rendered":"

Jak\u00e9 mo\u017enosti maj\u00ed handicapovan\u00ed p\u0159i v\u00fdb\u011bru dovolen\u00e9? Vyjdou jim cestovn\u00ed kancel\u00e1\u0159e vst\u0159\u00edc a o co je dobr\u00e9 se zaj\u00edmat, ne\u017e si posti\u017een\u00fd dovolenou objedn\u00e1? Na tyto dotazy jsme se zeptali p\u0159edn\u00edch \u010desk\u00fdch cestovn\u00edch kancel\u00e1\u0159\u00ed.<\/strong>
\n
\nBl\u00ed\u017e\u00ed se \u010das letn\u00edch dovolen\u00fdch a handicapovan\u00ed maj\u00ed tak\u00e9 pln\u00e9 pr\u00e1vo na bezstarostnou dovolenou u mo\u0159e. P\u0159edev\u0161\u00edm t\u011blesn\u011b posti\u017een\u00ed v\u0161ak mus\u00ed p\u0159i sv\u00e9m cestov\u00e1n\u00ed p\u0159ekon\u00e1vat spoustu bari\u00e9r. Nemohou se tak mnohdy rozhodovat pouze podle kr\u00e1sn\u00fdch obr\u00e1zk\u016f v kataloz\u00edch, ale pot\u0159ebuj\u00ed co nejv\u00edce informac\u00ed o bezbari\u00e9rovosti cel\u00e9ho m\u00edsta, kde by r\u00e1di str\u00e1vili dovolenou.
\nN\u00e1rodn\u00ed rada osob se zdravotn\u00edm posti\u017een\u00edm \u010cR spolupracuje s cestovn\u00ed kancel\u00e1\u0159\u00ed V\u00edtkovice Tours a spole\u010dn\u011b pl\u00e1nuj\u00ed na p\u0159\u00ed\u0161t\u00ed rok p\u0159ipravit katalog, kter\u00fd by byl ur\u010den p\u0159\u00edmo handicapovan\u00fdm. Dov\u011bd\u011bli by se tam v\u0161echny d\u016fle\u017eit\u00e9 informace, kter\u00e9 pro klid v du\u0161i pot\u0159ebuj\u00ed.<\/p>\n

Aby byl budouc\u00ed katalog skute\u010dn\u011b pln\u00fd spr\u00e1vn\u00fdch informac\u00ed, \u017e\u00e1d\u00e1 NRZP \u010cR ka\u017ed\u00e9ho o spolupr\u00e1ci.<\/p>\n

„Chci v\u00e1s po\u017e\u00e1dat o spolupr\u00e1ci. Pokud budete cestovat po Chorvatsk\u00e9m pob\u0159e\u017e\u00ed a vyu\u017e\u00edvat tamn\u00ed hotelov\u00e9 slu\u017eby, byli bychom velmi r\u00e1di, kdybyste n\u00e1s informovali o tamn\u00edm bezbari\u00e9rov\u00e9m prost\u0159ed\u00ed. Velmi bychom p\u0159iv\u00edtali p\u0159edev\u0161\u00edm informace o tom, jak\u00e9 byly vstupy do hotelu, na pl\u00e1\u017e, zda pl\u00e1\u017e obsahuje v\u00fdtah do mo\u0159e, jak\u00e1 je p\u0159\u00edstupnost do baz\u00e9nu, zda vstup do baz\u00e9nu je umo\u017en\u011bn nap\u0159\u00edklad v\u00fdtahem, plo\u0161inou nebo jin\u00fdm za\u0159\u00edzen\u00edm a velmi d\u016fle\u017eit\u00e9 by byly pro n\u00e1s informace o \u0161\u00ed\u0159ce vstupn\u00edch dve\u0159\u00ed do pokoj\u016f, vstupn\u00edch dve\u0159\u00ed na soci\u00e1ln\u00ed za\u0159\u00edzen\u00ed, na balk\u00f3ny \u010di terasy. Byli bychom tak\u00e9 r\u00e1di, kdybyste n\u00e1m nap\u0159\u00edklad zm\u011b\u0159ili v\u00fd\u0161ku WC toalety, zda toaleta obsahuje madla a v jak\u00e9 v\u00fd\u0161ce, zda pokoj obsahuje sprchu \u010di vanu. Bylo by tak\u00e9 dobr\u00e9, kdybyste n\u00e1m sd\u011blili, co V\u00e1m z\u00e1sadn\u011b nevyhovovalo z hlediska p\u0159\u00edstupnosti v dan\u00e9 lokalit\u011b \u010di ve va\u0161em hotelu,“ \u017e\u00e1d\u00e1 p\u0159edseda NRZP \u010cR V\u00e1clav Kr\u00e1sa. A dod\u00e1v\u00e1, \u017ee uv\u00edtaj\u00ed i fotografie p\u0159\u00edstupu do mo\u0159e a baz\u00e9nu \u010di jednotliv\u00fdch pokoj\u016f.<\/p>\n

Situac\u00ed, kter\u00e9 by mohly handicapovan\u00fdm znep\u0159\u00edjemnit dovolenou je tedy mnoho, z toho d\u016fvodu bohu\u017eel nen\u00ed nab\u00eddka tak \u0161irok\u00e1. Jednotliv\u00e9 cestovn\u00ed kancel\u00e1\u0159e se shoduj\u00ed v tom, \u017ee je pot\u0159eba, aby s nimi klient o sv\u00fdch pot\u0159eb\u00e1ch komunikoval, pak se mu budou sna\u017eit vyj\u00edt co nejv\u00edce vst\u0159\u00edc.<\/p>\n

„Na dovolenou pro handicapovan\u00e9 se nijak zvl\u00e1\u0161\u0165 nespecializujeme. Nicm\u00e9n\u011b dok\u00e1\u017eeme jejich pot\u0159eb\u00e1m na\u0161e slu\u017eby p\u0159izp\u016fsobit a to v\u00fdb\u011brem hotelu,konkr\u00e9tn\u00edm pokoji(bezbari\u00e9rov\u00fd p\u0159\u00edstup) a jeho um\u00edst\u011bn\u00ed, pl\u00e1\u017ee apod. B\u011b\u017en\u011b tak\u00e9 zaji\u0161\u0165ujeme klient\u016fm s n\u011bjak\u00fdm zdravotn\u00edm omezen\u00edm individueln\u00ed transfer.<\/p>\n

N\u011bkdy ov\u0161em handicapovan\u00ed klienti z\u00e1sadn\u011b nevy\u017eaduj\u00ed specifick\u00e9 slu\u017eby. Tak\u017ee pokud n\u00e1s klient o p\u0159\u00edpadn\u00fdch zdravotn\u00edch omezen\u00edch informuje, sna\u017e\u00edme se mu doporu\u010dit<\/p>\n

Destinaci a hotel takov\u00fd, aby si dovolenou u\u017eil co nejl\u00e9pe. D\u00edky velk\u00e9mu mno\u017estv\u00ed kapacit a na\u0161emu siln\u00e9mu z\u00e1zem\u00ed v samotn\u00fdch destinac\u00edch dok\u00e1\u017eeme v\u011bt\u0161in\u011b handicapovan\u00fdch klient\u016f vyj\u00edt vst\u0159\u00edc,“ \u0159\u00edk\u00e1 marketingov\u00fd \u0159editel Eximtours Stanislav Z\u00edma.<\/p>\n

Silnou pozici na trhu m\u00e1 i CK Fischer, nab\u00eddka pro handicapovan\u00e9 proto m\u016f\u017ee b\u00fdt \u0161irok\u00e1. „Na\u0161i pro\u0161kolen\u00ed oper\u00e1to\u0159i na nonstop telefonn\u00ed lince a poradci na des\u00edtk\u00e1ch pobo\u010dek po cel\u00e9 \u010cR dok\u00e1\u017e\u00ed hendikepovan\u00fdm klient\u016fm poradit a vybrat jim vhodn\u00fd bezbari\u00e9rov\u00fd hotel s pohodln\u00fdm p\u0159\u00edstupem k mo\u0159i a pohybem v r\u00e1mci st\u0159ediska. Samoz\u0159ejmost\u00ed je pak ubytovac\u00ed kapacita s dostupnou zdravotn\u00ed p\u00e9\u010d\u00ed a nonstop asistence \u010desky mluv\u00edc\u00edho deleg\u00e1ta,“ popisuje slu\u017eby CK Fischer jej\u00ed mluv\u010d\u00ed Jan Os\u016fch.<\/p>\n

Ve Fischeru mimo jin\u00e9 doporu\u010duj\u00ed posti\u017een\u00fdm, aby jeli na dovolenou mimo hlavn\u00ed sez\u00f3nu. Maj\u00ed pro to n\u011bkolik d\u016fvod\u016f. V turistick\u00fdch letovisc\u00edch je podle nich m\u00e9n\u011b turist\u016f a p\u0159\u00edzniv\u011bj\u0161\u00ed klima, koupat se ale bez probl\u00e9m\u016f d\u00e1. Jan Os\u016fch si mysl\u00ed, \u017ee to m\u016f\u017ee p\u0159isp\u011bt k pohodov\u011bj\u0161\u00edmu pro\u017eit\u00ed dovolen\u00e9. A v neposledn\u00ed \u0159ad\u011b jsou z\u00e1jezdy mimo hlavn\u00ed sez\u00f3nu mnohdy v\u00fdrazn\u011b levn\u011bj\u0161\u00ed.<\/p>\n

Pokud si chce b\u00fdt handicapovan\u00fd doopravdy jist\u00fd, \u017ee ho ne\u010dekaj\u00ed na dovolen\u00e9 \u017e\u00e1dn\u00e9 nep\u0159\u00edjemn\u00e9 situace, m\u016f\u017ee vyu\u017e\u00edt slu\u017eeb jedin\u00e9 \u010desk\u00e9 cestovn\u00ed Agentury, kter\u00e1 se p\u0159\u00edmo na handicapovan\u00e9 specializuje. „Na\u0161e cestovka vznikla z toho d\u016fvodu, aby cestovatel\u00e9 se ji\u017e v\u00edce nemuseli pot\u00fdkat s ne\u00fapln\u00fdmi slu\u017ebami, nebo nedostate\u010dn\u00fdmi \u010di n\u011bkdy i vylo\u017een\u011b l\u017eiv\u00fdmi informacemi. Ka\u017edou destinaci nejd\u0159\u00edve n\u011bkdo od n\u00e1s nav\u0161t\u00edv\u00ed, TZV. zmapuje a teprve kdy\u017e m\u00e1me odpov\u011bdi na v\u0161echny ot\u00e1zky, d\u00e1v\u00e1me destinaci do nab\u00eddky. Je\u0161t\u011b je t\u0159eba tak\u00e9 zm\u00ednit, \u017ee mapov\u00e1n\u00ed prov\u00e1d\u00ed v\u017edy \u010dlov\u011bk s posti\u017een\u00edm, kter\u00fd p\u0159esn\u011b v\u00ed, co hled\u00e1. Nejv\u00edce mapuje p\u0159\u00edmo n\u00e1\u0161 zakladatel a \u0159editel Michal Prager, kter\u00fd je s\u00e1m na elektrick\u00e9m voz\u00edku a pokud slu\u017eby odpov\u00eddaj\u00ed jeho pot\u0159eb\u00e1m, v\u00edme, \u017ee je m\u016f\u017eeme bez obav nab\u00eddnout na\u0161im klient\u016fm,“ vysv\u011btluje mluv\u010d\u00ed CA Bezbatour Kate\u0159ina Grausov\u00e1.<\/p>\n

V Bezbatour se specializuj\u00ed sp\u00ed\u0161e na t\u0159\u00ed hv\u011bzdi\u010dkov\u00e9 hotely, aby dovolen\u00e1 byla dostupn\u00e1 ka\u017ed\u00e9mu. P\u0159edn\u00ed \u010desk\u00e9 cestovn\u00ed kancel\u00e1\u0159e naproti tomu m\u00edvaj\u00ed ve sv\u00e9 nab\u00eddce dra\u017e\u0161\u00ed z\u00e1jezdy, dra\u017e\u0161\u00ed hotely ale z pravidla maj\u00ed lep\u0161\u00ed bezbari\u00e9rovost.<\/p>\n

A\u0165 u\u017e m\u00e1te vybranou dovolenou a nebo teprve vyb\u00edr\u00e1te, p\u0159ejeme v\u00e1m a\u0165 je bezstarostn\u00e1 a budeme r\u00e1di, kdy\u017e se v diskuzi pod\u011bl\u00edte s ostatn\u00edmi o sv\u00fdch zku\u0161enostech se slu\u017ebami cestovn\u00edch kancel\u00e1\u0159\u00ed.<\/p>\n

Ji\u0159\u00ed Marek
\ninvArena<\/p>\n

ilustra\u010dn\u00ed foto: qnr \/ Flickr.com<\/p>\n","protected":false},"excerpt":{"rendered":"

Jak\u00e9 mo\u017enosti maj\u00ed handicapovan\u00ed p\u0159i v\u00fdb\u011bru dovolen\u00e9? Vyjdou jim cestovn\u00ed kancel\u00e1\u0159e vst\u0159\u00edc a o co je dobr\u00e9 se zaj\u00edmat, ne\u017e si posti\u017een\u00fd dovolenou objedn\u00e1? Na […]<\/a><\/p>\n<\/div>","protected":false},"author":3,"featured_media":15145,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,9],"tags":[],"class_list":["post-16224","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spolecnost","category-zpravy"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/16224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16224"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/16224\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/15145"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16224"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}