{"id":16529,"date":"2014-11-08T10:24:38","date_gmt":"2014-11-08T09:24:38","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=16529"},"modified":"2014-11-08T10:24:38","modified_gmt":"2014-11-08T09:24:38","slug":"up-komunikaci-s-ozp-nepodcenujeme","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=16529","title":{"rendered":"\u00daP: komunikaci s OZP nepodce\u0148ujeme"},"content":{"rendered":"

OZP maj\u00ed sv\u00e9 specifick\u00e9 pot\u0159eby a je t\u0159eba, aby zam\u011bstnanci \u00daP byli schopni s nimi komunikovat. Proto \u00fa\u0159ad uv\u00edtal projekt N\u00e1rodn\u00ed rady osob se zdravotn\u00edm posti\u017een\u00edm, v jeho\u017e r\u00e1mci se pracovn\u00edci u\u010dili komunika\u010dn\u00edm dovednostem pro jedn\u00e1n\u00ed s OZP.<\/strong>
\nilustra\u010dn\u00ed foto: Flickr.com<\/p>\n

Po vzniku centr\u00e1ln\u00edho \u00da\u0159adu pr\u00e1ce \u010cR neexistovala jednotn\u00e1 metodika komunikace s OZP, podle kter\u00e9 by jeho zam\u011bstnanci m\u011bli postupovat.<\/p>\n

V sou\u010dasn\u00e9 dob\u011b proto \u00fa\u0159ad na takov\u00e9m p\u0159edpisu pracuje a vyu\u017e\u00edv\u00e1 v\u0161ech mo\u017enost\u00ed, v jejich\u017e r\u00e1mci se mohou pracovn\u00edci vzd\u011bl\u00e1vat.<\/p>\n

\u201eBohu\u017eel jsme kv\u016fli zna\u010dn\u00e9 person\u00e1ln\u00ed poddimenzovanosti a tak\u00e9 nedostatku financ\u00ed museli na za\u010d\u00e1tku up\u0159ednostnit v\u011bci, kter\u00e9 skute\u010dn\u011b ho\u0159ely, v tuto chv\u00edli, po alespo\u0148 \u010d\u00e1ste\u010dn\u00e9 stabilizaci v oblasti zam\u011bstnanosti, se postupn\u011b zam\u011b\u0159ujeme i na zlep\u0161en\u00ed komunikace se specifick\u00fdmi skupinami klient\u016f, mezi kter\u00e9 OZP bezesporu pat\u0159\u00ed. Osobn\u011b vn\u00edm\u00e1m tuto oblast za velmi d\u016fle\u017eitou a jsem p\u0159esv\u011bd\u010den\u00e1, \u017ee by stejn\u011b m\u011bli postupovat i dal\u0161\u00ed org\u00e1ny st\u00e1tn\u00ed a ve\u0159ejn\u00e9 spr\u00e1vy, v\u010detn\u011b personalist\u016f soukrom\u00fdch firem,\u201c uvedla b\u00fdval\u00e1 gener\u00e1ln\u00ed \u0159editelka \u00daP \u010cR Marie B\u00edlkov\u00e1.<\/p>\n

\u00da\u0159ad pr\u00e1ce \u010cR velmi uv\u00edtal projekt, kter\u00fd vypracovala NRZP ve spolupr\u00e1ci se \u0161v\u00e9dsk\u00fdm partnerem, j\u00edm\u017e je Kompetens Centrum for Tillganglighet. Po \u00favodn\u00ed anal\u00fdze postaven\u00ed a podpory OZP na trhu pr\u00e1ce a modelu vzd\u011bl\u00e1v\u00e1n\u00ed pracovn\u00edk\u016f \u00da\u0159adu pr\u00e1ce ve \u0160v\u00e9dsku spole\u010dn\u011b vypracovali vzd\u011bl\u00e1vac\u00ed kurz ur\u010den\u00fd zam\u011bstnanc\u016fm \u00daP \u010cR. V jeho r\u00e1mci se \u00fa\u010dastn\u00edci dozv\u011bd\u011bli, jak\u00e1 specifika m\u00e1 komunikace s OZP a co je t\u0159eba zn\u00e1t, aby byla pro ob\u011b strany p\u0159\u00ednosn\u00e1. \u0160kolen\u00ed bylo zam\u011b\u0159eno na komunikaci s klienty se sluchov\u00fdm, zrakov\u00fdm a t\u011blesn\u00fdm posti\u017een\u00edm, v\u010detn\u011b audiovizu\u00e1ln\u00edch v\u00fdukov\u00fdch podpor a metodiky pro komunikaci s t\u011bmito lidmi.<\/p>\n

\u201e\u00da\u0159ad pr\u00e1ce \u010cR p\u0159evzal mnoho kompetenc\u00ed, kter\u00e9 se dot\u00fdkaj\u00ed \u017eivota lid\u00ed se zdravotn\u00edm posti\u017een\u00edm, a tud\u00ed\u017e je velmi d\u016fle\u017eit\u00e9, aby tak\u00e9 znal jejich problematiku. Osobn\u011b pova\u017euji za podstatn\u00e9, \u017ee se n\u00e1m poda\u0159ilo akreditovat vzd\u011bl\u00e1vac\u00ed kurzy zam\u011b\u0159en\u00e9 na komunikaci \u00daP \u010cR s osobami se zdravotn\u00edm posti\u017een\u00edm. Jsme p\u0159ipraveni na dal\u0161\u00ed spolupr\u00e1ci, kterou jsme t\u00edmto projektem
\nnastartovali, a v jej\u00edm\u017e r\u00e1mci m\u016f\u017eeme nab\u00eddnout pomocnou ruku p\u0159i vzd\u011bl\u00e1v\u00e1n\u00ed \u00fa\u0159edn\u00edk\u016f v komunikaci s lidmi s rozd\u00edln\u00fdmi druhy zdravotn\u00edho posti\u017een\u00ed. Ka\u017ed\u00fd z nich m\u00e1 jin\u00e9 pot\u0159eby, a proto je d\u016fle\u017eit\u00e9, aby zam\u011bstnanci \u00daP \u010cR v\u011bd\u011bli, jak p\u0159istupovat k nesly\u0161\u00edc\u00edm, nevidom\u00fdm, t\u011blesn\u011b \u010di ment\u00e1ln\u011b posti\u017een\u00fdm klient\u016fm,\u201c upozor\u0148uje p\u0159edseda N\u00e1rodn\u00ed rady osob se zdravotn\u00edm posti\u017een\u00edm V\u00e1clav Kr\u00e1sa.<\/p>\n

V pr\u016fb\u011bhu lo\u0148sk\u00e9ho roku prob\u011bhlo pilotn\u011b celkem 8 semin\u00e1\u0159\u016f, kter\u00fdch se z\u00fa\u010dastnilo 114 zam\u011bstnanc\u016f \u00daP \u010cR z cel\u00e9 republiky. Jejich poznatky a p\u0159ipom\u00ednky pak realiz\u00e1to\u0159i zapracovali do metodiky, kterou bude \u00daP \u010cR vyu\u017e\u00edvat i nad\u00e1le v r\u00e1mci propracovan\u00e9ho syst\u00e9mu vzd\u011bl\u00e1v\u00e1n\u00ed podle typov\u00fdch pozic.<\/p>\n

\u201eP\u0159esto, \u017ee u\u017e m\u00e1m s OZP letit\u00e9 zku\u0161enosti, projekt mi dal hodn\u011b a pova\u017euji ho za velmi p\u0159\u00ednosn\u00fd,\u201c hodnot\u00ed program Jana Ka\u017edo\u0148ov\u00e1 z Kontaktn\u00edho pracovi\u0161t\u011b \u00daP \u010cR v Ostrav\u011b.<\/p>\n

\u201eP\u0159edev\u0161\u00edm mus\u00edm pochv\u00e1lit organiza\u010dn\u00ed zvl\u00e1dnut\u00ed kurz\u016f, skv\u011ble zpracovan\u00e9 podklady a obsahovou r\u016fznorodost. Vyzkou\u0161eli jsme si modelov\u00e9 situace, kompenza\u010dn\u00ed pom\u016fcky, praktick\u00e9 techniky, z\u00e1\u017eitkovou pedagogiku a dozv\u011bd\u011bli se mno\u017estv\u00ed pro n\u00e1s nov\u00fdch informac\u00ed,\u201c dopl\u0148uje kolegyni Jana Hromkov\u00e1 z Kontaktn\u00edho pracovi\u0161t\u011b \u00daP \u010cR Brno-m\u011bsto.<\/p>\n

I p\u0159es teprve se rozb\u00edhaj\u00edc\u00ed syst\u00e9mov\u00e9 vzd\u011bl\u00e1v\u00e1n\u00ed v t\u00e9to oblasti, p\u016fsob\u00ed v \u0159ad\u011b kontaktn\u00edch pracovi\u0161\u0165 \u00daP \u010cR zam\u011bstnanci, kte\u0159\u00ed nap\u0159\u00edklad ovl\u00e1daj\u00ed znakovou \u0159e\u010d. N\u011bkte\u0159\u00ed se ji nau\u010dili proto, \u017ee maj\u00ed v rodin\u011b \u010di mezi p\u0159\u00e1teli \u010dlov\u011bka se sluchov\u00fdm posti\u017een\u00edm, jin\u00ed zase proto, aby byli schopni jednat s takov\u00fdmi klienty.<\/p>\n

\u201eV\u011bt\u0161ina t\u011bchto lid\u00ed p\u0159ich\u00e1z\u00ed na \u00fa\u0159ad s doprovodem tlumo\u010dn\u00edka, ale pokud tomu tak nen\u00ed a na\u0161i lid\u00e9 znakovou \u0159e\u010d um\u00ed, prob\u00edh\u00e1 komunikace mnohem jednodu\u0161eji a zam\u011bstnanci se nec\u00edt\u00ed tak bezradn\u00ed. Naopak vzbuzuj\u00ed u klient\u016f dobr\u00fd pocit a v\u00fdsledkem je pak mnohem p\u0159\u00edjemn\u011bj\u0161\u00ed atmosf\u00e9ra,\u201c zd\u016fraz\u0148uje Marie B\u00edlkov\u00e1.<\/p>\n

Dal\u0161\u00ed oblast\u00ed, ve kter\u00e9 se zam\u011bstnanci \u00da\u0159adu pr\u00e1ce \u010cR vzd\u011bl\u00e1vaj\u00ed, jsou odborn\u00e9 znalosti zvl\u00e1\u0161tn\u00edch pom\u016fcek. Pr\u00e1v\u011b na jejich po\u0159\u00edzen\u00ed a provoz poskytuje \u00fa\u0159ad p\u0159\u00edsp\u011bvky (p\u0159\u00edsp\u011bvek na mobilitu a p\u0159\u00edsp\u011bvek na zvl\u00e1\u0161tn\u00ed pom\u016fcky). V roce 2012 vyplatil \u00daP \u010cR v r\u00e1mci t\u00e9to agendy 495 325 307 K\u010d, loni to bylo 811 808 602 K\u010d a b\u011bhem prvn\u00edch p\u011bti m\u011bs\u00edc\u016f 2014 podpo\u0159il \u017eadatele celkovou \u010d\u00e1stkou ve v\u00fd\u0161i 286 965 375 K\u010d.<\/p>\n

Aby v\u00fdplata prob\u00edhala v souladu s po\u017eadavky na efektivnost, hospod\u00e1rnost a \u00fa\u010delnost, mus\u00ed m\u00edt zam\u011bstnanci \u00daP \u010cR skute\u010dn\u011b p\u0159ehled o tom, co je na trhu, jak\u00e9 existuj\u00ed varianty jednotliv\u00fdch v\u00fdrobk\u016f, k \u010demu konkr\u00e9tn\u011b slou\u017e\u00ed a v neposledn\u00ed \u0159ad\u011b, jak\u00e1 je jejich obvykl\u00e1
\ncena.<\/p>\n

V\u0161echny tyto informace z\u00edsk\u00e1vaj\u00ed pr\u016fb\u011b\u017en\u011b v r\u00e1mci syst\u00e9mu vzd\u011bl\u00e1v\u00e1n\u00ed, ale tak\u00e9 d\u00edky realizaci metodick\u00fdch dn\u016f \u2013 Dn\u016f mobility, kter\u00e9 prob\u00edhaj\u00ed po cel\u00e9 republice. Krom\u011b zam\u011bstnanc\u016f \u00da\u0159adu pr\u00e1ce \u010cR se jich \u00fa\u010dastn\u00ed vystavovatel\u00e9, odborn\u00e1 ve\u0159ejnost i z\u00e1stupci st\u00e1tn\u00ed a ve\u0159ejn\u00e9 spr\u00e1vy. Ned\u00edlnou sou\u010d\u00e1st\u00ed t\u011bchto akc\u00ed je i v\u00fdklad legislativy.<\/p>\n

\u201eV lo\u0148sk\u00e9m roce prob\u011bhly metodick\u00e9 dny ve 13 kraj\u00edch republiky a v\u017edy se setkaly s obrovsk\u00fdm ohlasem. Proto budeme v t\u00e9to praxi pokra\u010dovat i nad\u00e1le. Nav\u00edc – ve spolupr\u00e1ci s Cechem mobility, kter\u00fd Dny mobility po\u0159\u00e1d\u00e1, je\u0161t\u011b zv\u00fd\u0161\u00edme d\u016fraz na kvalitu,\u201c uzav\u00edr\u00e1 n\u00e1m\u011bstkyn\u011b gener\u00e1ln\u00ed \u0159editelky \u00daP \u010cR pro soci\u00e1ln\u00ed v\u011bci Zde\u0148ka Cibulkov\u00e1.<\/p>\n

Kate\u0159ina Ber\u00e1nkov\u00e1, tiskov\u00e1 mluv\u010d\u00ed \u00daP \u010cR<\/p>\n","protected":false},"excerpt":{"rendered":"

OZP maj\u00ed sv\u00e9 specifick\u00e9 pot\u0159eby a je t\u0159eba, aby zam\u011bstnanci \u00daP byli schopni s nimi komunikovat. Proto \u00fa\u0159ad uv\u00edtal projekt N\u00e1rodn\u00ed rady osob se zdravotn\u00edm […]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":15802,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,9],"tags":[],"class_list":["post-16529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spolecnost","category-zpravy"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/16529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16529"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/16529\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/15802"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}