{"id":22427,"date":"2015-08-20T10:11:42","date_gmt":"2015-08-20T08:11:42","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=22427"},"modified":"2015-08-20T10:11:42","modified_gmt":"2015-08-20T08:11:42","slug":"halo-magistrat-aneb-16-let-se-sluchatky","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=22427","title":{"rendered":"Hal\u00f3, magistr\u00e1t aneb 16 let se sluch\u00e1tky"},"content":{"rendered":"<p><strong>Telefonistky na hradeck\u00e9m magistr\u00e1tu se p\u0159i sv\u00e9 pr\u00e1ci ani nezastav\u00ed, kdy\u017e denn\u011b odbav\u00ed stovky hovor\u016f.Jen m\u00e1lokdo p\u0159itom v\u00ed, \u017ee mluv\u00ed se zrakov\u011b hendikepovan\u00fdmi \u017eenami.<\/strong><!--more--><\/p>\n<p>ilustra\u010dn\u00ed foto:  Photoxpress<\/p>\n<p>Stovky telefon\u00e1t\u016f denn\u011b mus\u00ed vy\u0159izovat telefonn\u00ed \u00fast\u0159edna magistr\u00e1tu v Hradci Kr\u00e1lov\u00e9. Volaj\u00ed na ni lid\u00e9, kte\u0159\u00ed pot\u0159ebuj\u00ed poradit, p\u0159epojit na jednoho z \u00fa\u0159edn\u00edk\u016f \u010di se jen zeptat t\u0159eba na otev\u00edrac\u00ed dobu pokladny. M\u00e1lokdo v\u0161ak tu\u0161\u00ed, \u017ee ochotn\u00e9 a vesel\u00e9 d\u00e1my, kter\u00e9 v radni\u010dn\u00ed \u00fast\u0159edn\u011b sed\u00ed, jsou zrakov\u011b hendikepovan\u00e9.<br \/>\nMagistr\u00e1t se tak u\u017e p\u0159ed n\u011bkolika lety p\u0159ipojil k organizac\u00edm, kter\u00e9 nab\u00edzej\u00ed pracovn\u00ed p\u0159\u00edle\u017eitosti r\u016fzn\u011b posti\u017een\u00fdm zam\u011bstnanc\u016fm. Jedna z telefonistek, Sabina Lewithov\u00e1, na magistr\u00e1tu pracuje u\u017e 16 let. &#8222;Praxi jako telefonistka m\u00e1m u\u017e 24 let, proto\u017ee jsem je\u0161t\u011b p\u0159edt\u00edm pracovala v jin\u00e9 organizaci. Tenhle obor m\u00e1m p\u0159\u00edmo vystudovan\u00fd na \u0161kole pro nevidom\u00e9 a slabozrak\u00e9,&#8220; popisuje usm\u011bvav\u00e1 telefonistka, kter\u00e1 b\u011bhem sm\u011bny t\u00e9m\u011b\u0159 nesund\u00e1v\u00e1 sluch\u00e1tka &#8211; magistr\u00e1tn\u00ed \u00fast\u0159edna se toti\u017e nezastav\u00ed.<br \/>\nSpolu s kolegyn\u011bmi za\u010d\u00ednala na mal\u00e9 \u00fast\u0159edn\u011b, kter\u00e1 dnes p\u016fsob\u00ed ji\u017e jako expon\u00e1t z technick\u00e9ho muzea. &#8222;Ale st\u00e1le funguje! M\u00e1me ji tady jako nouzov\u00fd p\u0159\u00edstup, kdyby n\u00e1m vypadla technika. Pot\u0159ebujeme k n\u00ed ale speci\u00e1ln\u00ed lupu,&#8220; \u0159\u00edk\u00e1 Lewithov\u00e1, kter\u00e1 jinak pou\u017e\u00edv\u00e1 b\u011b\u017en\u00fd po\u010d\u00edta\u010d dopln\u011bn\u00fd speci\u00e1ln\u00edm programem pro slabozrak\u00e9. &#8222;S kolegyn\u00ed jsme si na po\u010d\u00edta\u010di ud\u011blaly je\u0161t\u011b speci\u00e1ln\u00ed kurz a tak\u00e9 jsme si sehnaly samolepky na kl\u00e1vesnici, d\u00edky nim\u017e l\u00e9pe vid\u00edme p\u00edsmena,&#8220; popisuje telefonistka.<br \/>\nKrom\u011b sv\u00fdch vlastn\u00edch vylep\u0161ov\u00e1k\u016f musela pracovi\u0161t\u011b hendikepovan\u00fdm zam\u011bstnankyn\u00edm p\u0159izp\u016fsobit i firma, kter\u00e1 komunika\u010dn\u00ed centrum na hradeck\u00fd magistr\u00e1t dod\u00e1vala. &#8222;Odstranili jsme barvy a nastavili vysok\u00fd kontrast. Z\u00e1rove\u0148 jsme museli upravit vzhled menu, styl p\u00edsma a zobrazen\u00ed aktivn\u00edch odkaz\u016f. Cesta k fin\u00e1ln\u00edmu stylu byla trnit\u00e1, proto\u017ee jsme se u\u010dili za pochodu. Bez osobn\u00edho zapojen\u00ed spojovatelek by se n\u00e1m to nikdy nepoda\u0159ilo nastavit tak, aby pracovnice byly schopny magistr\u00e1tn\u00ed intranet pohodln\u011b vyu\u017e\u00edvat,&#8220; \u0159\u00edk\u00e1 dodavatel komunika\u010dn\u00edho centra.<br \/>\nKancel\u00e1\u0159 telefonistek tak magistr\u00e1t hendikepovan\u00fdm zam\u011bstnankyn\u00edm p\u0159izp\u016fsobil p\u0159\u00edmo na m\u00edru. &#8222;Kancel\u00e1\u0159 se pan\u00ed Lewithov\u00e9 i jej\u00ed kolegyni p\u0159izp\u016fsobila i proto, \u017ee byly ob\u011b natolik dobr\u00fdmi zam\u011bstnankyn\u011bmi, \u017ee jsme necht\u011bli, aby od n\u00e1s ode\u0161ly,&#8220; \u0159\u00edk\u00e1 mluv\u010d\u00ed radnice Magdal\u00e9na Vl\u010dkov\u00e1.<br \/>\n\u017deny, kter\u00e9 pracuj\u00ed jako magistr\u00e1tn\u00ed telefonistky, nejsou pouze spojovatelky, ale \u0159ad\u011b volaj\u00edc\u00edch dok\u00e1\u017eou s jejich probl\u00e9mem i sami poradit, ani\u017e by ho musely p\u0159epojovat na n\u011bkoho z kompetentn\u00edch \u00fa\u0159edn\u00edk\u016f \u010di na p\u0159ep\u00e1\u017eku. &#8222;Pod\u00e1v\u00e1me z\u00e1kladn\u00ed informace o poplatc\u00edch, pasech, ob\u010dank\u00e1ch, \u00fa\u0159edn\u00edch hodin\u00e1ch jednotliv\u00fdch odd\u011blen\u00ed, ale mus\u00edme ovl\u00e1dat i stavebn\u00ed odbor. \u010c\u00e1ste\u010dn\u011b u\u017e m\u00e1me v hlav\u011b i to, na kter\u00fd odbor koho s jeho probl\u00e9mem p\u0159epojit. Hodn\u011b lid\u00ed n\u00e1m ale vol\u00e1 i kolem kultury nebo sh\u00e1n\u00ed telefony na baz\u00e9n, tak\u017ee m\u00e1me i seznam organizac\u00ed mimo magistr\u00e1t,&#8220; vypr\u00e1v\u00ed.<br \/>\nZrakov\u011b posti\u017een\u00e9 spojovatelky pracuj\u00ed v\u011bt\u0161inou na \u010dty\u0159hodinov\u00e9 sm\u011bny, b\u011bhem nich se v\u0161ak nezastav\u00ed. &#8222;Nap\u0159\u00edklad kdy\u017e se \u0159e\u0161\u00ed platby komun\u00e1ln\u00edho odpadu, tak n\u00e1m sem vol\u00e1 spousta lid\u00ed, kte\u0159\u00ed mezit\u00edm t\u0159eba zm\u011bnili trval\u00e9 bydli\u0161t\u011b a cht\u011bj\u00ed to vy\u0159e\u0161it, tak\u017ee je mus\u00edme p\u0159epojovat na \u00fa\u0159edn\u00edky,&#8220; popisuje Lewithov\u00e1. Krom\u011b dvou telefonistek na magistr\u00e1tu p\u016fsob\u00ed i n\u011bkolik dal\u0161\u00edch hendikepovan\u00fdch \u00fa\u0159edn\u00edk\u016f. Pokud je pro n\u011b n\u00e1pl\u0148 pr\u00e1ce vhodn\u00e1, nem\u00e1 radnice probl\u00e9m s t\u00edm posti\u017een\u00e9 zam\u011bstnat. &#8222;Jsou pozice, kde hendikepovan\u00e9 zam\u011bstnance nelze vyu\u017e\u00edt, nap\u0159\u00edklad kv\u016fli ur\u010dit\u00e9mu druhu fyzick\u00e9 n\u00e1mahy na podateln\u011b, ale u telefonistek s t\u00edm nen\u00ed probl\u00e9m, d\u00edky programu v po\u010d\u00edta\u010di se to i p\u0159\u00edmo nab\u00edz\u00ed. P\u0159i obsazov\u00e1n\u00ed n\u011bkter\u00fdch \u00fa\u0159ednick\u00fdch m\u00edst oslovujeme p\u0159\u00edmo organizace zam\u011b\u0159en\u00e9 na zam\u011bstn\u00e1v\u00e1n\u00ed hendikepovan\u00fdch,&#8220; vysv\u011btluje vedouc\u00ed odboru vnit\u0159n\u00edch slu\u017eeb Ivan Hu\u0161ek.<\/p>\n<p>Michaela Rambouskov\u00e1, redaktorka MF DNES<\/p>\n<p>Mlad\u00e1 fronta DNES <\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Telefonistky na hradeck\u00e9m magistr\u00e1tu se p\u0159i sv\u00e9 pr\u00e1ci ani nezastav\u00ed, kdy\u017e denn\u011b odbav\u00ed stovky hovor\u016f.Jen m\u00e1lokdo p\u0159itom v\u00ed, \u017ee mluv\u00ed se zrakov\u011b hendikepovan\u00fdmi \u017eenami.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":15350,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-22427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spolecnost"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/22427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22427"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/22427\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/15350"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=22427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=22427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}