{"id":28510,"date":"2017-06-21T12:49:04","date_gmt":"2017-06-21T10:49:04","guid":{"rendered":"http:\/\/www.invarena.cz\/?p=28510"},"modified":"2017-06-21T12:49:04","modified_gmt":"2017-06-21T10:49:04","slug":"tym-silnicni-bezpecnosti-linka-112-v-pripade-nouze-pomuze-v-cele-evropske-unii","status":"publish","type":"post","link":"https:\/\/www.invarena.cz\/?p=28510","title":{"rendered":"T\u00fdm silni\u010dn\u00ed bezpe\u010dnosti: Linka 112 v p\u0159\u00edpad\u011b nouze pom\u016f\u017ee v cel\u00e9 Evropsk\u00e9 unii"},"content":{"rendered":"<p><strong>Dovol\u00e1me se i v Alb\u00e1nii, \u010cern\u00e9 Ho\u0159e, Islandu, Norsku, Srbsku, \u0160v\u00fdcarsku a Turecku. V lo\u0148sk\u00e9m roce t\u00e9to linky nouzov\u00e9ho vol\u00e1n\u00ed vyu\u017eilo v r\u00e1mci cel\u00e9 EU na 160 milion\u016f volaj\u00edc\u00edch. V osmi st\u00e1tech EU28 je linka 112 jedin\u00fdm \u010d\u00edslem pro p\u0159\u00edpad nouze. Celkov\u011b 48 procent obyvatel EU v\u00ed, \u017ee jim linka 112 pom\u016f\u017ee. Naopak 4 z 10 v\u016fbec nev\u011bd\u00ed, kam si pro pomoc zavolat. \u010ce\u0161t\u00ed dispe\u010de\u0159i linky 112 pat\u0159\u00ed k evropsk\u00e9 \u0161pi\u010dce.<\/strong><!--more--><\/p>\n<p>Celounijn\u00ed linka nouzov\u00e9ho vol\u00e1n\u00ed 112 je opravdu vyu\u017e\u00edv\u00e1na. V lo\u0148sk\u00e9m roce oper\u00e1to\u0159i odbavili t\u00e9m\u011b\u0159 159 milion\u016f hovor\u016f. V 8 \u010dlensk\u00fdch st\u00e1tech (a tak\u00e9 na Islandu) je uveden\u00e9 \u010d\u00edslo jedin\u00fdm spojen\u00edm na zdravotn\u00edky, policisty a hasi\u010de. V ostatn\u00edch st\u00e1tech (kam pat\u0159\u00ed i \u010cesk\u00e1 republika) sice i nad\u00e1le maj\u00ed sv\u00e1 tradi\u010dn\u00ed \u010d\u00edsla pro nouzov\u00e9 vol\u00e1n\u00ed, ale i tam se v\u00edce ne\u017e polovina volaj\u00edc\u00edch rozhodla vyu\u017e\u00edt pr\u00e1v\u011b linky 112. Celkov\u011b v 19 zem\u00edch v\u010detn\u011b \u010cR je mo\u017en\u00e9 dispe\u010dery na t\u00e9to lince kontaktovat i pomoc\u00ed SMS.<\/p>\n<p>\u201eVolaj\u00edc\u00ed mohou pochopiteln\u011b komunikovat s oper\u00e1tory v jazyce st\u00e1tu, z jeho\u017e \u00fazem\u00ed volaj\u00ed, a rovn\u011b\u017e tak by se m\u011bli domluvit anglicky, p\u0159\u00edpadn\u011b i n\u011bmecky \u010di francouzsky. Nikdo u volaj\u00edc\u00edch nebude p\u0159edpokl\u00e1dat brilantn\u00ed znalost p\u0159\u00edslu\u0161n\u00e9ho jazyka. Jde jen o to, zavolat a s maxim\u00e1ln\u00ed m\u00edrou klidu popsat situaci, heslovit\u011b, stru\u010dn\u011b, zam\u011b\u0159it se jen na to podstatn\u00e9. Zku\u0161en\u00ed dispe\u010de\u0159i by m\u011bli b\u00fdt maxim\u00e1ln\u011b n\u00e1pomocn\u00ed a trp\u011bliv\u00ed,\u201c uv\u00e1d\u00ed Roman Budsk\u00fd z T\u00fdmu silni\u010dn\u00ed bezpe\u010dnosti.<\/p>\n<p>Komunikace s linkou 112 je v r\u00e1mci cel\u00e9 EU zdarma. Po zvolen\u00ed \u010d\u00edsla 112 se p\u0159\u00edslu\u0161n\u00fd dispe\u010dink ozve v pr\u016fm\u011bru do 10 sekund. Dle \u00fadaj\u016f Evropsk\u00e9 komise je tomu tak minim\u00e1ln\u011b ve 22 \u010dlensk\u00fdch st\u00e1tech. \u201e\u010cesk\u00e1 republika pat\u0159\u00ed k absolutn\u00ed \u0161pi\u010dce. Do 10 vte\u0159in se do\u010dk\u00e1 odezvy 100 % volaj\u00edc\u00edch, p\u0159i\u010dem\u017e pr\u016fm\u011brn\u00e1 doba pot\u0159ebn\u00e1 k nav\u00e1z\u00e1n\u00ed rozhovoru \u010din\u00ed 4,6 sekundy. Absolutn\u00ed \u0161pi\u010dkou je Irsko, kde telefon zvedaj\u00ed do jedn\u00e9 sekundy, na 99 % vol\u00e1n\u00ed zareaguj\u00ed do p\u011bti vte\u0159in. Naopak na Kypru si bude t\u0159eba po\u010dkat a\u017e 16 sekund, do 10 vte\u0159in se odezvy nedo\u010dk\u00e1me v \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b,\u201c up\u0159es\u0148uje Roman Budsk\u00fd.<\/p>\n<p>Z aktu\u00e1ln\u00edch \u00fadaj\u016f zve\u0159ejn\u011bn\u00fdch Evropskou komis\u00ed vypl\u00fdv\u00e1, \u017ee 48 % obyvatel Evropsk\u00e9 unie pova\u017euje linku 112 za mo\u017enost prvn\u00ed volby pro vol\u00e1n\u00ed o pomoc v p\u0159\u00edpad\u011b nouze (p\u0159\u00edpadn\u011b uv\u00e1d\u011bj\u00ed i alternativn\u00ed mo\u017enost pou\u017eit\u00ed n\u00e1rodn\u00edho \u010d\u00edsla), zhruba 13 % by volalo na jin\u00e9 \u010d\u00edslo. Bohu\u017eel v\u0161ak zbytek, tedy v podstat\u011b 4 z 10, by v\u016fbec nev\u011bd\u011bli, na koho se telefonicky obr\u00e1tit se \u017e\u00e1dost\u00ed o urgentn\u00ed pomoc.<\/p>\n<p>Jak je to s p\u0159ipravenost\u00ed motorist\u016f \u00fa\u010dinn\u011b volat o pomoc?<\/p>\n<p>Evropsk\u00fd pr\u016fzkum proveden\u00fd ve 14 evropsk\u00fdch st\u00e1tech v\u010detn\u011b \u010cesk\u00e9 republiky odhalil, \u017ee a\u017e 11 % \u0159idi\u010d\u016f nev\u00ed, kam vlastn\u011b zavolat. Dal\u0161\u00edch zhruba 40 % by zvolilo n\u00e1rodn\u00ed linku zdravotnick\u00e9 z\u00e1chrann\u00e9 slu\u017eby a zb\u00fdvaj\u00edc\u00ed polovina jednotn\u00e9 evropsk\u00e9 \u010d\u00edslo t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed 112. Jak vypl\u00fdv\u00e1 z pr\u016fzkumu proveden\u00e9ho jednou poji\u0161\u0165ovnou, \u010de\u0161t\u00ed motorist\u00e9 pat\u0159\u00ed k t\u011bm informovan\u011bj\u0161\u00edm, nicm\u00e9n\u011b spr\u00e1vn\u00e9 \u010d\u00edslo 112 by volily jen zhruba dv\u011b t\u0159etiny z nich. \u201eSnad pod vlivem americk\u00fdch detektivek by se cel\u00fdch 27 procent pokou\u0161elo dovolat na linku t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed 911,\u201c uv\u00e1d\u00ed Luk\u00e1\u0161 Hutta z Asociace Z\u00e1chrann\u00fd kruh. Bohu\u017eel v\u0161ak zb\u00fdvaj\u00edc\u00edch p\u0159ibli\u017en\u011b 8 % motorist\u016f by nev\u011bd\u011blo v\u016fbec, kam si pro pomoc zavolat.<\/p>\n<p>Komunikujeme s dispe\u010dinkem<\/p>\n<p>P\u0159i rozhovoru s dispe\u010dinkem t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed je t\u0159eba db\u00e1t na maxim\u00e1ln\u00ed stru\u010dnost, v\u011bcnost a p\u0159esnost. V\u017edy je nutno se nejd\u0159\u00edve p\u0159edstavit a n\u00e1sledn\u011b nahl\u00e1sit, co a kde se stalo. Je t\u0159eba uv\u00e9st adresu \u010di alespo\u0148 popis lokality, kam m\u00e1 odborn\u00e1 pomoc dorazit. Dispe\u010dink je d\u00e1le t\u0159eba informovat o po\u010dtu zran\u011bn\u00fdch a jejich stavu. \u201eDo p\u0159\u00edjezdu pomoci mus\u00edme b\u00fdt po\u0159\u00e1d na p\u0159\u00edjmu. Z\u00e1sadn\u00ed chybou by bylo odlo\u017eit, \u010di dokonce vypnout telefon,\u201c upozor\u0148uje Roman Budsk\u00fd. Nesm\u00edme opomenout uv\u00e9st, pokud ke zran\u011bn\u00fdm nen\u00ed p\u0159\u00edstup (nap\u0159\u00edklad jsou zakl\u00edn\u011bni ve vozidle \u010di se nach\u00e1zej\u00ed pod n\u00edm). Spole\u010dn\u011b se z\u00e1chrankou tak m\u016f\u017ee na m\u00edsto ne\u0161t\u011bst\u00ed vyrazit i technick\u00e1 pomoc. Bez jej\u00ed asistence nebudou moci zdravotn\u00edci \u00fa\u010dinn\u011b zas\u00e1hnout.<\/p>\n<p>A jak v \u010cesk\u00e9 republice &#8211; volat na 155, nebo 112?<\/p>\n<p>V z\u00e1sad\u011b m\u016f\u017eeme volit mezi dv\u011bma telefonn\u00edmi \u010d\u00edsly \u2013 155 (dispe\u010dinkem Zdravotnick\u00e9 z\u00e1chrann\u00e9 slu\u017eby) a 112 (jednotn\u00fdm evropsk\u00fdm \u010d\u00edslem t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed). Prvn\u00ed \u010d\u00edslo lze na \u00fazem\u00ed \u010cR v p\u0159\u00edpad\u011b \u00farazu nebo jin\u00fdch v\u00e1\u017en\u00fdch zdravotn\u00edch komplikac\u00ed pova\u017eovat za \u010d\u00edslo prvn\u00ed volby. Pracovn\u00edky dispe\u010dinku b\u00fdvaj\u00ed zku\u0161en\u00ed zdravotn\u00edci, kte\u0159\u00ed n\u00e1m mohou po telefonu kvalifikovan\u011b poradit, jak postupovat do p\u0159\u00edjezdu vozidla z\u00e1chrann\u00e9 slu\u017eby.<\/p>\n<p>\u201eTakov\u00fd rozhovor m\u016f\u017ee b\u00fdt nejen cennou pomoc\u00ed, ale nejednou p\u016fsob\u00ed jako uklid\u0148uj\u00edc\u00ed moment. P\u0159ece jen u\u017e na poskytov\u00e1n\u00ed pot\u0159ebn\u00e9 pomoci nejsme sami,\u201c up\u0159es\u0148uje Luk\u00e1\u0161 Hutta z asociace. Naopak linku 112 p\u0159ednostn\u011b vol\u00edme v p\u0159\u00edpad\u011b, \u017ee pot\u0159ebujeme ohl\u00e1sit hromadn\u00e1 ne\u0161t\u011bst\u00ed \u010di mimo\u0159\u00e1dn\u00e9 ud\u00e1losti s v\u011bt\u0161\u00edm po\u010dtem posti\u017een\u00fdch osob. Linka je vhodn\u00e1 t\u00e9\u017e pro cizince, kte\u0159\u00ed dostate\u010dn\u011b neovl\u00e1daj\u00ed \u010de\u0161tinu. Oper\u00e1to\u0159i linky se toti\u017e domluv\u00ed nejroz\u0161\u00ed\u0159en\u011bj\u0161\u00edmi jazyky, jako nap\u0159\u00edklad anglicky, \u010di n\u011bmecky. Na ob\u011b \u010d\u00edsla se dovol\u00e1me v \u010cR z pevn\u00fdch i mobiln\u00edch telefon\u016f bez p\u0159edvolby a zdarma.<\/p>\n<p>Parlamentn\u00ed Listy<br \/>\n<a href=\"http:\/\/www.parlamentnilisty.cz\/\">http:\/\/www.parlamentnilisty.cz\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Dovol\u00e1me se i v Alb\u00e1nii, \u010cern\u00e9 Ho\u0159e, Islandu, Norsku, Srbsku, \u0160v\u00fdcarsku a Turecku. V lo\u0148sk\u00e9m roce t\u00e9to linky nouzov\u00e9ho vol\u00e1n\u00ed vyu\u017eilo v r\u00e1mci cel\u00e9 EU <a class=\"mh-excerpt-more\" href=\"https:\/\/www.invarena.cz\/?p=28510\" title=\"T\u00fdm silni\u010dn\u00ed bezpe\u010dnosti: Linka 112 v p\u0159\u00edpad\u011b nouze pom\u016f\u017ee v cel\u00e9 Evropsk\u00e9 unii\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":14159,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-28510","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zpravy"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/28510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=28510"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/28510\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/14159"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=28510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=28510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=28510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}