NOVA\u00a0– St\u0159epiny
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Po digitalizaci mohou od lo\u0148ska lid\u00e9 \u017e\u00e1dat o soci\u00e1ln\u00ed d\u00e1vky skrze klientsk\u00fd port\u00e1l Jenda. Ministerstvo pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed si od digitalizace slibovalo urychlen\u00ed vy\u0159izov\u00e1n\u00ed \u017e\u00e1dost\u00ed i pohodl\u00ed pro \u017eadatele, kte\u0159\u00ed na \u00fa\u0159ad kone\u010dn\u011b nemus\u00ed osobn\u011b. Zaznamenali to \u017eadatel\u00e9 v praxi? NOVA\u00a0– St\u0159epiny Po digitalizaci mohou od lo\u0148ska lid\u00e9 \u017e\u00e1dat o soci\u00e1ln\u00ed d\u00e1vky skrze klientsk\u00fd port\u00e1l Jenda. Ministerstvo pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed si od digitalizace slibovalo […]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":47609,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-48089","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zpravy"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/48089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=48089"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/48089\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/47609"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=48089"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=48089"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=48089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Karel TRPKO\u0160, vrchn\u00ed \u0159editele sekce IT na\u00a0MPSV<\/strong>
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Cht\u011bli jsme d\u00e1t n\u00e1stroj, kter\u00fd v\u00e1m umo\u017en\u00ed, \u017ee prost\u011b tu \u017e\u00e1dost si vy\u0159\u00edd\u00edte z gau\u010de, z obejv\u00e1ku, nemus\u00edte na ten \u00fa\u0159ad.
redaktor
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Aplikace Jenda m\u011bla podle ministerstva pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed vy\u0159izov\u00e1n\u00ed \u017e\u00e1dost\u00ed o soci\u00e1ln\u00ed d\u00e1vky urychlit a usnadnit. Realita je ale jin\u00e1. Na vyplacen\u00ed podpory \u010dekaj\u00ed tis\u00edce zoufal\u00fdch \u017eadatel\u016f i n\u011bkolik m\u011bs\u00edc\u016f.
Hana \u0160T\u011aP\u00c1NOV\u00c1, soci\u00e1ln\u00ed pracovnice, azylov\u00fd d\u016fm sv. Terezie
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My, kdy\u017e tomu klientovi tady pom\u016f\u017eeme, jako j\u00e1 jsem t\u0159eba pom\u00e1hala pan\u00ed o p\u0159\u00edsp\u011bvek na bydlen\u00ed po\u017e\u00e1dat, hodinu a t\u0159i \u010dtvrt\u011b jsme vlastn\u011b d\u011blaly cel\u00fd tento proces u po\u010d\u00edta\u010de, vy tam nahrajete, co po v\u00e1s vlastn\u011b aplikace chce a te\u010f se to dostane n\u011bkam na p\u0159\u00edslu\u0161n\u00fd \u00fa\u0159ad pr\u00e1ce, kde to \u00fa\u0159ednice vyhodnocuj\u00ed, ale to je taky proces, na kter\u00fd ony maj\u00ed t\u0159eba 30 dn\u00ed. Za 30 dn\u00ed nebo za 14, za 3 tejdny se dozv\u00edte, \u017ee v\u00e1m tam je\u0161t\u011b n\u011bco chyb\u00ed. Tady vid\u00edte vlastn\u011b, kdy bylo pod\u00e1no p\u0159es tu aplikaci Jenda online, to bylo 9. 11. 23, s t\u00edm, \u017ee klientka od 15. 10 u\u017e bydlela, dolo\u017eila ve\u0161ker\u00fd smlouvy, naskenovat do po\u010d\u00edta\u010de ve\u0161ker\u00fd smlouvy o byt\u011b, n\u00e1klady, elektrika, ulo\u017eit v po\u010d\u00edta\u010di do souboru a potom to teprve nahr\u00e1t do Jendy. Ozn\u00e1men\u00ed o p\u0159izn\u00e1n\u00ed d\u00e1vky bylo 21. 2., s t\u00edm, \u017ee na \u00fa\u010det pen\u00edze j\u00ed p\u0159i\u0161ly n\u011bjak\u00fdho 25. 2., \u010dtvrt roku to trvalo, ale m\u016fj n\u00e1zor je ten, \u017ee by to trvalo daleko d\u00fdl, kdybych na ten \u00fa\u0159ad pr\u00e1ce asi nejela s klientkou osobn\u011b. Dovolat se tam ne\u0161lo.
Lucie PAVLOVCOV\u00c1, soci\u00e1ln\u00ed pracovnice n\u00edzkoprahov\u00e9ho denn\u00edho centra
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N\u011bkde to je v \u0159\u00e1dech t\u00fddn\u016f nebo m\u011bs\u00edc na vy\u0159\u00edzen\u00ed \u017e\u00e1dosti a m\u011bs\u00edc vlastn\u011b na vyplacen\u00ed d\u00e1vky a vejdeme se do toho limitu. A pak se stane, \u017ee t\u0159eba m\u00e1m p\u00e1na, 7 m\u011bs\u00edc\u016f \u010dekal na d\u00e1vky hmotn\u00e9 nouze.
Hana \u0160T\u011aP\u00c1NOV\u00c1, soci\u00e1ln\u00ed pracovnice, azylov\u00fd d\u016fm sv. Terezie
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Jsou lidi, \u0159ekn\u011bme, m\u00e9n\u011b technicky zdatn\u00ed, kte\u0159\u00ed si v\u016fbec jako neporad\u00ed s takovou aplikac\u00ed, proto\u017ee prvopo\u010d\u00e1tek toho v\u0161eho je, \u017ee si mus\u00edte ud\u011blat n\u011bjak\u00fd p\u0159\u00edstupov\u00fd hesla, p\u0159es ID, p\u0159es ob\u010danku, p\u0159es bankovnictv\u00ed, a to v\u011bt\u0161ina na\u0161ich klient\u016f nezvl\u00e1d\u00e1.
redaktor
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To je p\u0159\u00edpad i pana Ivana, kter\u00fd \u017e\u00e1dost o p\u0159\u00edsp\u011bvek na bydlen\u00ed pod\u00e1val osobn\u011b na \u00fa\u0159adu. Vzhledem k tomu, \u017ee nem\u011bl napracovan\u00fd dostate\u010dn\u00fd po\u010det let a dostal se do\u00a0invalidn\u00edho<\/strong>\u00a0d\u016fchodu, jeho p\u0159\u00edjem dnes \u010din\u00ed 7 500 m\u011bs\u00ed\u010dn\u011b, z toho ubytovnu ani j\u00eddlo nen\u00ed schopen zaplatit. O p\u0159\u00edsp\u011bvek na bydlen\u00ed za\u017e\u00e1dal loni v l\u00e9t\u011b. Po pod\u00e1n\u00ed \u017e\u00e1dosti se 2 m\u011bs\u00edce nic ned\u011blo, na \u00fa\u0159adu telefon nezvedali a on se tak na pobo\u010dku musel znovu vydat osobn\u011b.
pan Ivan,
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Oni mi \u0159ekli, j\u00e1 jsem tam nic nedal.
redaktor
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Jak jste na to reagoval, kdy\u017e v\u00e1m \u0159ekli, \u017ee tam nic nen\u00ed?
pan Ivan,
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No, n\u00e1hodou tam byla ta stejn\u00e1 pan\u00ed, co mi to brala, \u0159\u00edkala, no, j\u00e1 o v\u00e1s v\u00edm. A na to mi byl jako posl\u00e1no dopis, \u017ee m\u011b vy\u0159azujou sank\u010dn\u011b.
redaktor
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Nezbylo mu nic jin\u00e9ho, ne\u017e \u017e\u00e1dost podat znovu. \u00da\u0159ad pr\u00e1ce pro Prahu 9 podle pana Ivana op\u011bt nekonal.
pan Ivan,
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Tak jsem se obr\u00e1til na pan\u00ed advok\u00e1tku, kter\u00e1, ne s \u00fadivem, ale \u0159\u00edkala, nejste jedin\u00fd, kdo m\u00e1 takov\u00fdhle probl\u00e9my s t\u00edm \u00fa\u0159adem na Praze 9.
redaktor
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Na p\u0159\u00edsp\u011bvek na bydlen\u00ed pan Ivan nakonec \u010dekal 8 m\u011bs\u00edc\u016f, pen\u011bz se do\u010dkal a\u017e za\u010d\u00e1tkem tohoto t\u00fddne.
Iva KUCHY\u0147KOV\u00c1, mana\u017eer pro soci\u00e1ln\u00ed oblast
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22 % obyvatel, co\u017e je 2,2 milionu lid\u00ed, za\u017e\u00edv\u00e1 probl\u00e9my s \u00fahradou n\u00e1jmu, bydlen\u00ed, n\u00e1klad\u016f na b\u011b\u017en\u00fd \u017eivot. Moji kolegov\u00e9 \u010dasto pracuj\u00ed s klienty a jsou v b\u011b\u017en\u00e9 praxi st\u00e1le, referuj\u00ed, \u017ee m\u00e1me st\u00e1l\u00fd n\u00e1r\u016fst chudoby pr\u00e1v\u011b u t\u011bch n\u00edzkop\u0159\u00edjmov\u00fdch.
redaktor
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Probl\u00e9m s dobou vypl\u00e1cen\u00ed d\u00e1vek se podle ministerstva pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed zlep\u0161il, oproti roku 2022 se \u010dekac\u00ed doba na vyplacen\u00ed zkr\u00e1tila zhruba o 50 %. Probl\u00e9m nen\u00ed v aplikaci Jenda, probl\u00e9m je v nedostatku lid\u00ed, kte\u0159\u00ed by \u017e\u00e1dosti zpracov\u00e1vali a vy\u0159izovali. Nejhor\u0161\u00ed situace je v hlavn\u00edm m\u011bst\u011b.
Martin BU\u0160L, tiskov\u00fd mluv\u010d\u00ed \u00fa\u0159adu pr\u00e1ce
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Evidujeme vlastn\u011b nav\u00fd\u0161en\u00ed po\u010dtu vyplacen\u00fdch d\u00e1vek v Praze o v\u00edce ne\u017e jednu t\u0159etinu s t\u00edm, \u017ee po\u010det zam\u011bstnanc\u016f na na\u0161ich pra\u017esk\u00fdch pobo\u010dk\u00e1ch se sp\u00ed\u0161e m\u00edrn\u011b sn\u00ed\u017eil, co\u017e samoz\u0159ejm\u011b m\u00e1 za n\u00e1sledek skute\u010dn\u011b p\u0159et\u00ed\u017een\u00ed t\u011bch na\u0161ich pra\u017esk\u00fdch pobo\u010dek, tomu by, v\u011b\u0159\u00edme, mohlo pomoci otev\u0159en\u00ed na\u0161eho deta\u0161ovan\u00e9ho pracovi\u0161t\u011b v P\u0159\u00edbrami, kter\u00e9 jsme otev\u0159eli toto pond\u011bl\u00ed. U\u017e v dne\u0161n\u00ed dob\u011b vlastn\u011b tam pracuje 20 nov\u00fdch koleg\u016f, kte\u0159\u00ed vy\u0159izuj\u00ed a pom\u00e1haj\u00ed Praze vy\u0159\u00eddit d\u00e1vky, kter\u00e9 byly podan\u00e9 online p\u0159es na\u0161\u00ed aplikaci Jenda. My bychom samoz\u0159ejm\u011b r\u00e1di, aby co nejv\u011bt\u0161\u00ed mno\u017estv\u00ed t\u011bch \u017e\u00e1dost\u00ed bylo vy\u0159\u00edzeno ve t\u0159icetidenn\u00ed lh\u016ft\u011b.
redaktor
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\u00da\u0159ad pr\u00e1ce v\u011b\u0159\u00ed, \u017ee hlavn\u011b v Praze se situace stabilizuje do konce tohoto roku. Probl\u00e9m se zpo\u017e\u010fov\u00e1n\u00edm d\u00e1vek trv\u00e1 u\u017e v\u00edce ne\u017e rok. \u017dadatel\u00e9 tak mohou jen doufat, \u017ee dlouhodob\u00fd person\u00e1ln\u00ed probl\u00e9m na \u00fa\u0159adech pr\u00e1ce kone\u010dn\u011b n\u011bkdo za\u010dne systematicky \u0159e\u0161it.<\/p>\n","protected":false},"excerpt":{"rendered":"