Online pohotovost je nov\u00e1 zdravotn\u00ed slu\u017eba, kter\u00e1 umo\u017e\u0148uje ob\u010dan\u016fm Plze\u0148sk\u00e9ho kraje spojit se s l\u00e9ka\u0159em na d\u00e1lku 24 hodin denn\u011b, 7 dn\u00ed v t\u00fddnu. Je ur\u010dena pro situace, kdy \u010dlov\u011bk pot\u0159ebuje rychlou odbornou radu, ale nen\u00ed si jist\u00fd, zda je nutn\u00e9 jet na pohotovost, nebo \u010dekat na sv\u00e9ho praktick\u00e9ho l\u00e9ka\u0159e.<\/p>\n\n\n\n
Jak funguje v praxi? Kdy volat online pohotovost a kdy z\u00e1chrannou slu\u017ebu? P\u0159in\u00e1\u0161\u00edme poznatky pediatri\u010dky MUDr. Mark\u00e9ty \u0160tanclov\u00e9, kter\u00e1 je jedn\u00edm ze slou\u017e\u00edc\u00edch l\u00e9ka\u0159\u016f Online pohotovosti Plze\u0148sk\u00e9ho kraje.<\/p>\n\n\n\n
Jste pediatri\u010dka. Pora\u010fte tedy rodi\u010d\u016fm mal\u00fdch d\u011bt\u00ed, kdy je dobr\u00e9 vyu\u017e\u00edt online pohotovost a kdy naopak u\u017e je pot\u0159eba volat z\u00e1chrannou slu\u017ebu?<\/p>\n\n\n\n
Je vhodn\u00e1 hlavn\u011b v situac\u00edch, kdy si rodi\u010de nejsou jist\u00ed z\u00e1va\u017enost\u00ed zdravotn\u00edho stavu d\u00edt\u011bte. Typicky se jedn\u00e1 o nov\u011b vzniklou hore\u010dku, vyr\u00e1\u017eku, z\u00e1n\u011bt spojivek, ka\u0161el, bolest v krku nebo za\u017e\u00edvac\u00ed obt\u00ed\u017ee, jako je zvracen\u00ed \u010di pr\u016fjem. \u010cast\u00fdm d\u016fvodem konzultace jsou dotazy na spr\u00e1vn\u00e9 d\u00e1vkov\u00e1n\u00ed l\u00e9k\u016f na teplotu nebo doporu\u010den\u00ed, jak d\u00edt\u011bti doma ulevit od obt\u00ed\u017e\u00ed. V\u00fdhodou je mo\u017enost zasl\u00e1n\u00ed fotografi\u00ed, nap\u0159\u00edklad vyr\u00e1\u017eky nebo ko\u017en\u00edho n\u00e1lezu, kter\u00e9 pomohou l\u00e9pe posoudit situaci. Rodi\u010de se tak mohou b\u011bhem chv\u00edle ujistit, zda je bezpe\u010dn\u00e9 pokra\u010dovat v dom\u00e1c\u00ed l\u00e9\u010db\u011b, nebo je nutn\u00e9 osobn\u00ed vy\u0161et\u0159en\u00ed. Pokud se u d\u00edt\u011bte ale objev\u00ed porucha v\u011bdom\u00ed, k\u0159e\u010de, v\u00fdrazn\u00e9 dechov\u00e9 obt\u00ed\u017ee, d\u00edt\u011b nereaguje obvykl\u00fdm zp\u016fsobem nebo je jeho celkov\u00fd stav v\u00e1\u017en\u00fd, nen\u00ed prostor pro online konzultaci a je nutn\u00e9 neprodlen\u011b vyhledat l\u00e9ka\u0159sk\u00e9 o\u0161et\u0159en\u00ed.<\/p>\n\n\n\n
Rodi\u010d\u016fm asi online pohotovost pom\u00e1h\u00e1 nejv\u00edce v dob\u011b, kdy nemohou kontaktovat sv\u00e9ho l\u00e9ka\u0159e.<\/p>\n\n\n\n
Pr\u00e1v\u011b v tom podle m\u011b spo\u010d\u00edv\u00e1 nejv\u011bt\u0161\u00ed p\u0159\u00ednos online pohotovosti. Rodi\u010de b\u00fdvaj\u00ed \u010dasto nejist\u00ed, zejm\u00e9na pokud vzniknou obt\u00ed\u017ee ve ve\u010dern\u00edch hodin\u00e1ch, o v\u00edkendu nebo b\u011bhem dovolen\u00e9, kdy nen\u00ed jejich praktick\u00fd d\u011btsk\u00fd l\u00e9ka\u0159 dostupn\u00fd. Na\u0161\u00edm \u00fakolem nen\u00ed pouze odpov\u011bd\u011bt na konkr\u00e9tn\u00ed dotaz, ale p\u0159edev\u0161\u00edm zhodnotit z\u00e1va\u017enost celkov\u00e9ho stavu d\u00edt\u011bte. Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f dok\u00e1\u017eeme doporu\u010dit nejvhodn\u011bj\u0161\u00ed postup. D\u016fle\u017eit\u00e9 je, \u017ee se rodi\u010de nemusej\u00ed rozhodovat sami. Maj\u00ed mo\u017enost b\u011bhem kr\u00e1tk\u00e9 doby konzultovat situaci p\u0159\u00edmo s pediatrem, co\u017e jim p\u0159inese nejen odbornou radu, ale tak\u00e9 pot\u0159ebn\u00fd klid a jistotu.<\/p>\n\n\n\n
S jak\u00fdmi zdravotn\u00edmi obt\u00ed\u017eemi se lid\u00e9 obracej\u00ed nej\u010dast\u011bji? Li\u0161\u00ed se n\u011bjak pot\u00ed\u017ee dosp\u011bl\u00fdch a d\u011btsk\u00fdch pacient\u016f?<\/p>\n\n\n\n
V d\u011btsk\u00e9 online pohotovosti se nej\u010dast\u011bji setk\u00e1v\u00e1me s b\u011b\u017en\u00fdmi akutn\u00edmi onemocn\u011bn\u00edmi, kter\u00e1 jsou u d\u011bt\u00ed velmi \u010dast\u00e1. Pat\u0159\u00ed mezi n\u011b hore\u010dky, virov\u00e9 infekce d\u00fdchac\u00edch cest, ka\u0161el, bolesti v krku, z\u00e1n\u011bty spojivek nebo r\u016fzn\u00e9 ko\u017en\u00ed projevy, p\u0159edev\u0161\u00edm vyr\u00e1\u017eky a d\u011btsk\u00e9 exant\u00e9my. V dosp\u011bl\u00e9 online pohotovosti m\u00e1m od koleg\u016f informace, \u017ee p\u0159evl\u00e1daj\u00ed hore\u010dnat\u00e9 stavy, bolest v krku, vir\u00f3zy, bolest hlavy, nevolnost a r\u016fzn\u00e9 typy vyr\u00e1\u017eek po bodnut\u00ed hmyzem.<\/p>\n\n\n\n
Vybav\u00edte si konkr\u00e9tn\u00ed p\u0159\u00edpad, kdy online konzultace pomohla pacientovi rychle vy\u0159e\u0161it zdravotn\u00ed probl\u00e9m?<\/p>\n\n\n\n
Slu\u017eba zat\u00edm funguje kr\u00e1tce, tak\u017ee m\u00e1m za sebou omezen\u00fd po\u010det konzultac\u00ed. Nejv\u00edce si ale vybavuji jednu, kter\u00e1 se t\u00fdkala mal\u00e9ho d\u00edt\u011bte, u n\u011bho\u017e do\u0161lo ke kr\u00e1tkodob\u00e9 poru\u0161e v\u011bdom\u00ed. Rodi\u010d n\u00e1s kontaktoval, proto\u017ee si nebyl jist\u00fd, jak z\u00e1va\u017en\u00e1 situace je a jak m\u00e1 d\u00e1le postupovat. U\u017e b\u011bhem \u00favodn\u00edho rozhovoru bylo jasn\u00e9, \u017ee se nejedn\u00e1 o stav vhodn\u00fd k \u0159e\u0161en\u00ed pouze na d\u00e1lku. Doporu\u010dili jsme proto okam\u017eit\u00e9 vy\u0161et\u0159en\u00ed na d\u011btsk\u00e9 pohotovosti.<\/p>\n\n\n\n
Hlavn\u00ed p\u0159\u00ednos online pohotovosti?<\/p>\n\n\n\n
Rychl\u00e1 dostupnost l\u00e9ka\u0159e z pohodl\u00ed domova, na dovolen\u00e9 nebo kdekoliv, kde jej lid\u00e9 pot\u0159ebuj\u00ed. Pacient z\u00edsk\u00e1 odborn\u00e9 doporu\u010den\u00ed, jak postupovat d\u00e1l, a v mnoha p\u0159\u00edpadech se vyhne zbyte\u010dn\u00e9 cest\u011b na pohotovost nebo do nemocnice.<\/p>\n\n\n\n
Jak cel\u00fd proces funguje?<\/p>\n\n\n\n
Cel\u00fd proces je velmi jednoduch\u00fd. Pacient vstoup\u00ed p\u0159es webov\u00e9 str\u00e1nky pohotovostpk.cz, kde se zaregistruje do slu\u017eby, vypln\u00ed dotazn\u00edk popisuj\u00edc\u00ed sv\u00e9 obt\u00ed\u017ee a n\u00e1sledn\u011b se spoj\u00ed s l\u00e9ka\u0159em prost\u0159ednictv\u00edm zabezpe\u010den\u00e9ho chatu, videohovoru nebo telefonn\u00edho hovoru podle sv\u00e9 preference. Sou\u010d\u00e1st\u00ed anamnestick\u00e9ho dotazn\u00edku je v prvn\u00ed \u010d\u00e1sti jasn\u00e9 odklon\u011bn\u00ed potenci\u00e1ln\u011b z\u00e1va\u017en\u00fdch p\u0159\u00edpad\u016f tak, aby nedoch\u00e1zelo k prodlen\u00ed zdravotn\u00ed p\u00e9\u010de v urgentn\u00edch situac\u00edch.<\/p>\n\n\n\n
Jak l\u00e9ka\u0159 vyhodnocuje zdravotn\u00ed stav?<\/p>\n\n\n\n
L\u00e9ka\u0159 si nejprve projde informace z dotazn\u00edku, b\u011bhem konzultace se dopt\u00e1 na dal\u0161\u00ed d\u016fle\u017eit\u00e9 okolnosti a spole\u010dn\u011b s pacientem vyhodnot\u00ed jeho zdravotn\u00ed stav. Na z\u00e1klad\u011b toho doporu\u010d\u00ed dal\u0161\u00ed postup \u2013 od dom\u00e1c\u00ed l\u00e9\u010dby p\u0159es n\u00e1v\u0161t\u011bvu praktick\u00e9ho l\u00e9ka\u0159e a\u017e po okam\u017eit\u00e9 odesl\u00e1n\u00ed k osobn\u00edmu vy\u0161et\u0159en\u00ed nebo p\u0159ivol\u00e1n\u00ed zdravotnick\u00e9 z\u00e1chrann\u00e9 slu\u017eby.<\/p>\n\n\n\n
Mnoho lid\u00ed si dnes pod online slu\u017ebou p\u0159edstav\u00ed chatbot nebo um\u011blou inteligenci\u2026<\/p>\n\n\n\n
To je velmi \u010dast\u00fd m\u00fdtus. Online pohotovost ale nen\u00ed chatbot ani automatizovan\u00e1 poradna. Po celou dobu pacient komunikuje s kvalifikovan\u00fdm atestovan\u00fdm l\u00e9ka\u0159em. Technologie zde pouze zprost\u0159edkov\u00e1v\u00e1 spojen\u00ed mezi pacientem a l\u00e9ka\u0159em. Rozhodnut\u00ed v\u017edy d\u011bl\u00e1 \u010dlov\u011bk \u2013 zku\u0161en\u00fd l\u00e9ka\u0159, kter\u00fd klade dopl\u0148uj\u00edc\u00ed ot\u00e1zky, hodnot\u00ed p\u0159\u00edznaky, m\u016f\u017ee si nechat uk\u00e1zat posti\u017een\u00e9 m\u00edsto prost\u0159ednictv\u00edm kamery nebo zaslan\u00fdch fotografi\u00ed a na z\u00e1klad\u011b sv\u00fdch odborn\u00fdch znalost\u00ed doporu\u010d\u00ed dal\u0161\u00ed postup. Na d\u00e1lku lze bezpe\u010dn\u011b vyhodnotit velk\u00e9 mno\u017estv\u00ed b\u011b\u017en\u00fdch akutn\u00edch obt\u00ed\u017e\u00ed. Pokud l\u00e9ka\u0159 zjist\u00ed, \u017ee je pot\u0159eba fyzick\u00e9 vy\u0161et\u0159en\u00ed, pacienta okam\u017eit\u011b nasm\u011bruje na zdravotnick\u00e9 pracovi\u0161t\u011b.<\/p>\n\n\n\n
Pro koho je tedy slu\u017eba ur\u010dena?<\/p>\n\n\n\n
Ur\u010dena je pro v\u0161echny obyvatele Plze\u0148sk\u00e9ho kraje. Vyu\u017e\u00edvat ji mohou dosp\u011bl\u00ed, rodi\u010de s d\u011btmi i senio\u0159i. Velk\u00fdm p\u0159\u00ednosem je nap\u0159\u00edklad pro rodi\u010de mal\u00fdch d\u011bt\u00ed, kte\u0159\u00ed si ve\u010der nebo o v\u00edkendu nejsou jist\u00ed z\u00e1va\u017enost\u00ed zdravotn\u00edch obt\u00ed\u017e\u00ed, nebo pro seniory a osoby se sn\u00ed\u017eenou mobilitou, kter\u00fdm m\u016f\u017ee u\u0161et\u0159it zbyte\u010dn\u00e9 cestov\u00e1n\u00ed. Slu\u017eba v\u0161ak neslou\u017e\u00ed k zastupov\u00e1n\u00ed praktick\u00fdch l\u00e9ka\u0159\u016f p\u0159i vystavov\u00e1n\u00ed eRecept\u016f na chronicky u\u017e\u00edvanou medikaci. To bychom r\u00e1di zd\u016fraznili, proto\u017ee n\u011bkte\u0159\u00ed lid\u00e9 toto od slu\u017eby o\u010dek\u00e1vaj\u00ed.<\/p>\n\n\n\n
Den\u00edk.cz<\/p>\n\n\n\n
https:\/\/pr.denik.cz<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Online pohotovost je nov\u00e1 zdravotn\u00ed slu\u017eba, kter\u00e1 umo\u017e\u0148uje ob\u010dan\u016fm Plze\u0148sk\u00e9ho kraje spojit se s l\u00e9ka\u0159em na d\u00e1lku 24 hodin denn\u011b, 7 dn\u00ed v t\u00fddnu. Je […]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":43451,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-65320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zpravy"],"_links":{"self":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/65320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65320"}],"version-history":[{"count":0,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/posts\/65320\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=\/wp\/v2\/media\/43451"}],"wp:attachment":[{"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=65320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.invarena.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=65320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}